Founded in 1989, Management Controls is a United States-based company that transforms the working relationship between owners and contractors (in industries relying on contractors for operations, routine maintenance, turnarounds and capital projects) by providing full visibility and cost controls.

Management Controls is an exciting and rapidly growing organization dedicated to staffing its Professional Services Team with seasoned, motivated, and effective team members. The Consultants within this team work to develop a comprehensive understanding of the software implementation lifecycle, manage the day-to-day administration of the Track/myTrack platform, and provide value-added Consulting services while implementing MCI’s contractor workforce management tools, following well-documented standard guidelines.

All training for this role is provided on the job, in person, on Teams, and via MCi’s training platform Track/myTrack University, where the successful applicant will attain Track/myTrack User Certification. This formal training is complemented by ongoing development designed to expand experience both technically and practically. We value the whole person, the life experience, and the personality they bring to the role.

 This position is also open to candidates outside of the Houston, Texas area that reside within the continental US. 

Duties and Responsibilities

Vendor Onboarding

• Lead vendors through the end-to-end onboarding process, from intake through go-live.
• Collect, review, and validate vendor documentation, rate schedules, and contract terms.
• Configure vendor profiles, pay formulas, labor and equipment rates, and compliance attributes in Track/myTrack.
• Interpret contract language related to rates, overtime, reimbursements, and billing rules to ensure accurate system setup.
• Perform data validation and testing to confirm vendors are transaction-ready prior to activation.
• Provide onboarding guidance and system training to vendors and client stakeholders.
• Respond to vendor and client questions related to onboarding, configuration, and early system use.
• Communicate onboarding status, risks, and dependencies to internal teams.
• Partner with Implementation, Operations, Support, and Technology teams to resolve issues and support go-live readiness.
• Contribute to process documentation and continuous improvement initiatives.

Operations

• Facilitate and ensure compliance of Track/myTrack daily settlement process via computer-based software
• Utilize Track/myTrack reporting and data insights to audit user role compliance for process timeliness, due date compliance, and error corrections.
• Assign schedules and pay formulas within Track/myTrack for proper calculations of net billable hours.
• Manage daily business process within Track/myTrack to confirm settlement of charges within client’s ERP.
• Provide training to Supervisors and Vendors during onboarding and general maintenance.
• Manage user accounts/profiles and report filters, and other ad hoc administrative requests.
• Manage labor, equipment, and material rates to guarantee up-to-date contractual compliance.
• Provide support for all Track/myTrack Platform issues that hinder operation of daily settlement process.

• Degree level qualification (business or technical preferred) or 1 year of professional experience in finance, procurement, contractor management, IT or heavy industry
• Ability to provide standard training in one-on-one or group setting
• Ability to build and maintain effective working relationships with clients and internally in a team across functions
• Excellent verbal and written communication skills across various mediums
• Able to travel up to 50% and occasionally for extended periods of time

Preferred Qualifications

• Experience as a user of Track Software is preferred, but not required
• Three or more years of software consulting or experience supporting business applications
• Three or more years of experience in payroll, timekeeping, procurement, or contractor management
• Proficiency in the Microsoft Office suite (i.e. Outlook, Teams, Excel, Word, etc.)