Reports to: Building Manager

Department: Facility, Operations, & Security

Classification: Non-Exempt, Full-Time

Benefits: Full Museum Benefits

Salary Range: $25-30/hour

Mission: The Dallas Museum of Art is a space of wonder and discovery where art comes alive.

The DMA will:

• Place art and our diverse communities at the center around which all activities radiate.
• Pursue excellence in collecting and programming, present works of art across cultures and time, and be a driving force in contemporary art.
• Strengthen our position as a prominent, innovative institution, expanding the meaning and possibilities of learning and creativity.

Scope of the Position:

The Building Maintenance Operator will provide support to the Building Manager, for Museum maintenance, construction projects, and City of Dallas projects. The Building Maintenance Operator is responsible for overseeing and documenting preventive maintenance and repair work on facility mechanical, electrical, and other installed systems including fire alarms, as conducted by City of Dallas staff and their contractors. This role requires day-to-day coordination of building maintenance (active and reactive) and supports the Building Manager in managing all outside contractors, maintains records and contracts, manages project activities, and coordinates contractor work schedules. The Building Maintenance Operator is the primary point of contact for facility-related emergencies, which may require evening and weekend work. 

Duties and Responsibilities:

• Complete daily property walks of the entire Museum to document daily condition, identify areas in need of repair and initiate City of Dallas work orders to complete repairs.
• Complete daily walks to verify and document proper operations of building equipment. Initiate work requests to address issues and/or deficiencies as needed.
• Respond to and initiate appropriate corrective action as urgent facility-related issues arise. Make appropriate notifications and document issues and deficiencies as needed.
• Assist the Building Manager in tracking City of Dallas work order requests to ensure work is completed within agreed deadlines and/or reporting any issues with City maintenance when work is not completed within deadlines.
• Monitor gallery and storage area temperature and relative humidity, maintain an accurate record of daily readings, and assist the Building Manager with initiating corrective actions.
• Provide proper and timely reporting and investigation of deficiencies on Museum properties and provide oversight of JIRA system for detailing and approval of work orders.
• Coordinate with the landscaping contractor for all areas that require gardening as needed by the Building Manager.
• Communicate with the Office of Cultural Affairs, Facilities and Real Estate Management, and any other relevant City of Dallas departments to facilitate building maintenance, repairs, and improvement.
• Escort City of Dallas and/or contract personnel to ensure maintenance and repair actions are completed within museum guidelines.
• Attend meetings related to construction, facilities, and building maintenance.
• Provide general support to the Building Manager and the Chief Security and Operations Officer as needed.
• Provide event support as needed.
• Work with other Museum departments and City of Dallas personnel to coordinate daily building activities to ensure that maintenance and construction do not unduly interfere with the visitor experience.
• Communicate all construction activities necessary for general staff knowledge and continued productivity.
• Provide record management of maintenance needs, assessments, and repairs.
• Coordinate with inspectors and related personnel from the Dallas Fire Department and other entities in the direction of the Building Manager as required.
• Other duties, as assigned.

Education, Experience, and Certifications:

• High School Diploma or equivalent.
• Minimum of 3 years of facilities experience.
• Strong team skills, organizational skills, and ability to work deadlines are essential.
• Ability to manage multiple projects within an ever-changing environment.
• Excellent computer skills with competence in Word, Excel, and Outlook necessary.
• Must be able to use hand tools and associated equipment.
• Preferred knowledge of building codes, fire/life safety regulations, ADA regulations, and OSHA requirements.
• Preferred knowledge and experience with primary building systems (mechanical, electrical, plumbing, architectural, life safety, and other).

Key Qualifications:

• Facility maintenance experience in a commercial facility is required. Museum-related experience is strongly preferred.
• Experience with building management systems preferred.
• Ability to read and interpret drawings, blueprints, sketches, and OEM instructions and specifications.
• Knowledge of procedures and policies as handled in an art museum environment is a plus.
• Excellent interpersonal skills and demonstrating professionalism in all situations.
• Ability to express ideas clearly both in written and oral communications.
• Ability to plan and prioritize tasks without direct supervision.
• Strong attention to detail.
• Accuracy in grammar and spelling.
• Accuracy in drafting and written correspondence.
• Ability to discern need for immediate decisions and act appropriately.
• Valid Texas driver’s license.

Additional Skills and Abilities 

• Effective Communication: Effectively expresses and communicates ideas, both orally and in writing.  Listen actively to information presented by others.  Clearly expresses desired outcomes.  Keeps all appropriate parties informed on projects, issues and collaborates for practical solutions.
• Teamwork / Attitude: Collaborates toward the overall stability of the DMA by forming internal partnerships and building/nurturing external relationships. Moves seamlessly in and out of teams.
• Personal Interactions: Goes above and beyond to respond to the needs of internal and external audiences both efficiently and effectively. Treats others, including peers, superiors and subordinates with respect, fairness and sensitivity. Presents a positive and enthusiastic image to others. A good sense of humor is required. 
• Quality of Work: Conforms to the highest professional standards in achieving results.  Work is complete, accurate, on time, and cost effective.  Leads by example while adhering to the organizational vision.
• Conduct Standards: Keeps information confidential, speaks honestly, clearly, yet tactfully. Consistently respects all the Museum’s policies and displays professional demeanor as a representative of the DMA. 
• Problem Solving: Contributes ideas with supporting rationale and an action plan to improve quality and productivity. Supports/executes implementation of these ideas to promote change and success.
• Time Management: Manages time well and displays an above and beyond attitude to complete projects.
• Initiative: Actively influences and brings forward collaboration. Self-starter who is self-disciplined and seeks innovative approaches.
• Preferred knowledge and experience with primary building systems (mechanical, electrical, plumbing, architectural, life safety, and other).

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, reach with hands and arms, climb ladders, crawling in/through low spaces. Tasks include the need for hand finger dexterity, clear speech, hearing/listening, reading and writing, lifting and moving furniture and related equipment. Must be able to lift or move objects of at least 50 pounds. 

Our Core Values 

• Act with Integrity: We are honest and ethical.
• Build Inclusivity: We create spaces where everyone can feel like they belong.
• Communicate Respectfully: We listen intentionally and advocate for diverse perspectives.
• Embrace and Drive Change: We are innovative, creative, and solutions driven.
• Foster Connections: We collaborate around shared goals.
• Maintain Balance: We encourage ourselves and each other to reflect and recharge.
• Remain Curious: We pursue personal and professional learning.

Our Commitment to Equity and Diversity

The Dallas Museum of Art is committed to building a culturally diverse staff and is an Equal Opportunity Employer. The DMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.