Family Wellness Coach 

Department: Tribal Family Services 

Location: Juneau

Exemption Status: Non-Exempt

Pay Grade(s): 10/11

Purpose: The Family Wellness Coach provides ongoing physical, emotional, and informational support to birthing persons and their families before, during, and after childbirth. This position delivers case management support services, focusing on health, child development, and emotional well-being for infants, toddlers, pregnant mothers, and their families. The Family Wellness Coach collaborates with parents to foster positive early childhood experiences for children aged 0-5. Services are provided primarily in Tribal Citizens' homes. The ideal candidate will have strong communication and organizational skills, a deep understanding of tribal culture, and the ability to effectively support diverse families. Case management support includes assisting with health, nutrition, brain, cultural, social, and emotional development, ensuring that the family’s needs are addressed in a compassionate and culturally responsive manner.

This role does not include clinical tasks, decision-making for the birthing person, or access to private health information.

Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation:

• Work with Manager to plan, develop, and implement programs and services in the Strength in Family Program

• Support and provide case-management for families

• Provide regular case updates and activity reports to supervisor

• Share resources and information to prepare families for birth, postpartum, and parenting.

• Provide parenting classes.

• Provide prenatal support:

o Respect and support birthing person’s decisions.

o Assist with comfort techniques during labor.

o Provide support to the entire family.

o Offer expectant parenting classes.

o Accompany expectant parents to the hospital if requested.

o Assist with breastfeeding and postpartum support.

• Stay updated on childbirth support, birthing techniques, and pre- and post-natal care through research, networking, and training.

• Conduct regular home visits to build relationships, assess needs, and deliver culturally responsive services.

o Schedule and conduct regular 1 to 1.5-hour home visits with parents and children.

o Create a safe, supportive environment for families.

o Conduct comprehensive assessments of family strengths, challenges, and goals.

• Strengthen parenting skills by providing education on age-appropriate child development/growth, and positive caregiving techniques.

• Regularly assess for child safety and take appropriate action when there are safety concerns.

• Collaborate with program staff and community partners.

• Maintain ethical practice and confidentiality.

• Actively contribute to the success of the program.

• Perform other duties as assigned.

Note: While the role of Family Wellness Coach mirrors aspects of a doula, the Family Wellness Coach title has been adapted to better align with Alaska Native communities. The term "doula," derived from the Greek language, which translated to “female servant”, and is not commonly recognized or used in Alaska Native communities.