The Implementation Specialist is responsible for the technical implementation of customer onboarding. An Implementation Specialist is responsible for establishing a company's presence on the World Wide Web. The Implementation Specialist proofreads and edits web-native content created by our customers. This content will be in varying states of the documentation and you will seek to create content that is in line with their business goals and objectives. This may involve employing SEO strategies using site architecture. An Implementation Specialist also assists other departments with data entry and data analytics.
We’re MindTouch, the enterprise-grade knowledge management platform. Broadcasting to you live from the heart of America’s Finest City, our goal is to help our customers help their customers with effortless self-service experiences. It’s what keeps us up at night and gets us out of bed in the morning. It all starts with good software (okay, really good software). But it’s our people, too. It takes a talented and motivated team to make the MindTouch magic happen, dedicated pros who work hard and have fun doing it. And that’s where you come in. At MindTouch, you’ll grow personally and professionally alongside a diverse and motivated group, all while helping support a vision that you can be proud of.
MindTouch is an Equal Employment Opportunity Employer. Ensuring a diverse and inclusive workplace where we learn from each other is core to our values. We welcome people of different backgrounds, experiences, abilities and perspectives.