The Station Supervisor is responsible for managing workshop operations and ensuring production targets are met in compliance with company certifications, customer requirements, and health & safety regulations.
This role plays a key part in maintaining operational efficiency, workforce management, and regulatory adherence.
Key Responsibilities and Mapped Competencies:
Operational Oversight and Compliance:
Ensures Accountability, Drives Results
- Ensure all maintenance activities comply with FAA regulations and customer requirements.
- Plan and coordinate production workflow and manpower needs with the Station/Area Manager.
- Assign qualified repair technicians to tasks, ensuring efficient and productive operations.
- Ensure all work orders and time sheets are completed accurately and on time.
- Monitor and maintain inventory stock levels following company inventory control procedures.
Workforce Management and Training:
Courage, Customer Focus, Develop Talent
- Facilitate and oversee training and recurrent training in compliance with FAA regulations, manufacturer’s technical data, and company requirements.
- Ensure all employees are adequately trained and competent in their roles within the workshop.
- Maintain compliance with RSM/QCM training records for all repair station personnel.
- Provide coaching and feedback to team members to improve skills and enhance productivity.
Customer and Stakeholder Engagement:
Customer Focus, Collaborate
- Provide feedback and suggestions to enhance customer satisfaction.
- Communicate with customers and regulatory agencies during audits or station visits.
- Assist the Station/Area Manager in responding to audit reports and implementing corrective actions.
Safety and Quality Assurance:
Drives Results, Ensures Accountability
- Ensure system security of the FAA-approved electronic recordkeeping system in areas of responsibility.
- Maintain a clean, safe, and organized work environment that meets all health & safety standards.
- Repair aviation components when required, ensuring quality and efficiency.
- Assist in loading/unloading vehicles as necessary.
- Enforce company policies and best practices to maintain high-quality operational standards.
Our Values in Action:
- Be Humble and Curious: Continuously seek opportunities to improve workshop operations and team efficiency.
- Inspire, Empower, and Prosper: Foster a positive and high-performing work environment.
- Team up to be Better: Collaborate with teams to enhance production workflows and customer satisfaction.
- Be Passionate about our Customers: Ensure that maintenance and repair services meet or exceed customer expectations.
- Be Eager to Win: Identify innovative solutions to improve efficiency and operational excellence.
- Take Ownership and Get Stuff Done: Ensure the timely execution of maintenance and repair activities.
- Build a Better Future: Drive sustainable processes that contribute to Unilode’s long-term success.
The Small Print:
This role requires strong leadership, problem-solving, and organizational skills. The Station Supervisor must demonstrate professionalism, adaptability, and a commitment to operational excellence in a dynamic aviation environment.
This is an overview of the role’s scope and its alignment with Unilode’s competencies and values. It is not an exhaustive list of responsibilities but serves as a guide to the key expectations and contributions of the position. Flexibility may be required to adapt to business needs.
Skills and Experience Required:
- A&P or FAA Repairman Certificate OR 18 months of aviation repair experience.
- Forklift experience preferred.
- Minimum 18 months of practical experience in a sheet metal or aviation workshop.
- Minimum 2 years of supervisory experience.
- Experience in inventory management.
- Ability to work in a fast-paced, high-activity environment while managing operational stress.
- Excellent organizational and time-management skills, with the ability to work independently.
- Strong analytical, decision-making, and problem-solving abilities.
- Knowledge of industry best practices and aviation regulations.
- Strong verbal and written communication skills, including the ability to facilitate training sessions and lead teams effectively.
- Physical ability to lift, pull, and push in excess of 65 lbs.
- Ability to read and interpret technical publications and drawings.