TITLE: HMIS Analyst
REPORTS TO: Director of Information Services
STATUS: Exempt, salaried, full-time
LOCATION: Chicago, Illinois
ABOUT ALL CHICAGO:
On an average night more than 5,000 people could be found on our streets and in our shelters. Tens of thousands more are just one unexpected setback away from joining them. These are our neighbors, this is our city, and together we can ensure that we all have stable homes.
All Chicago strengthens our community’s collective efforts to end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago brings together corporations, foundations, non-profits, service providers, individual donors, and volunteers from all neighborhoods and backgrounds in a united effort to make homelessness history in Chicago.
All Chicago manages the Homeless Management Information System (HMIS), a system which manages data on Chicagoans experiencing, or at risk of, homelessness and the services they receive. Our team supports more than 1000 individuals with training, helpdesk services, and running and interpreting reports. Chicago also leverages this data to drive allocation decisions, set strategy and policy, and monitor progress toward ending homelessness.
We bring a sense of urgency to our work, and actively seek to maintain a culture of innovation and collaboration. Come work with passionate, like-minded colleagues in a supportive environment as we help end homelessness.
Learn more at www.allchicago.org
The HMIS Analyst is a key member of the HMIS team. The team works with the community to refine the structure of the HMIS system, creates reports, conducts in-person training and provides technical assistance for users across the Chicago Continuum of Care (CoC). The HMIS Analyst helps ensure that HMIS is responsive to the reporting and data needs of the community. The responsibilities of the HMIS Analyst include understanding of the HMIS and other data sources utilized by the CoC, translating report and data requests into specification that can be implemented by developers and data analysts, and testing and validation of the results.
Position responsibilities and work volume will be established and evaluated through ongoing supervision, annual reviews, and the development of an annual professional development plan.
Report and Data Request Analysis and Specification– approximately 40% of the job
Manage data request process:
- work with requesting partners to understand data requests
- document requirements and complete spec sheet for development team
- Include report, spreadsheet, graph/chart, or data table mock-up
- Include expected results and test plan to verify results
- Collaborate with requestor, development team, and help desk/operations teams to ensure completeness of requirements
- Document any data anomalies, deficiencies, or other issues
- Document data sources and required joins and integrations among data sources
- Pursue additional training or knowledge as needed to accomplish the above activities
- Proactively identify consistent barriers or data quality issues and work with the Director of Information Services to identify solutions
Manage report and data source inventory – approximately 40% of the job
- Remain knowledgeable about current Data Standards, HMIS application and data changes, CoC-specific uses of data, and other relevant topics through independent study, relevant workshops, and conferences.
- Prepare and maintain data dictionary for common data definitions for the CoC
- Prepare and maintain a catalog of data sources and fields used for data selection and content, and the use cases for such data
- Prepare and maintain a catalog of reports and data requests
- Create and maintain ability to identify items affected by data changes
- Work with development team to ensure verification and validation of all data sources and data transforms
- Produce and provide documentation on content, context, and proper use of reports and data requests
Administration & Support – approximately 15 % of the job
- Assist with project management and scheduling
- Administration of some internal and external data sources other than HMIS system
Other Tasks - approximately - 5% of the position
- Keep current on trends and best practices in trainings and develop tools as needed
- Actively participate in Staff and department meetings
- Other duties as assigned
Successful candidates will demonstrate commitment to preventing and ending homelessness in Chicago and will have the following:
- Minimum of a Bachelor’s Degree in Information Systems, Computing, Social Sciences or a related field.
- Prior experience with an HMIS system highly desirable
- Two years of experience in business analysis, preferably with internal and external requestors and with a focus on data requests, reporting, and visualization
- Experience in defining and performing quality assurance tasks including mass testing and validation of data results
- Good understanding and competency in relational database management systems
- Good working knowledge/skills with Microsoft Office products including, but not limited to Excel, Word, PowerPoint, Outlook, and Access
- Excellent communication skills; ability to convey information in a clear and concise manner
- Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities
- Proven ability to be flexible and work hard, both independently and in a team environment
- Willingness to work occasionally outside of normal business hours and to take on more responsibilities as assigned
- A strong work ethic, integrity, and the highest ethical standards are expected
- This position may require out of state travel approximately two times a year
- Passion for inclusivity and diversity, and interest in being part of a multicultural team
- Work place is a smoke- and drug-free environment.
- Intermittent travel to off-site locations required.
- Position requires frequent and regular computer and phone use.
- This position requires attendance during regular business hours from 9am to 5pm, Monday through Friday. Occasional night and weekend hours are required a few times a year.
- All Chicago is an equal opportunity employer and seeks to employ qualified individuals based on individual merit. All Chicago does not discriminate against any individual with respect to the terms and conditions of employment based on that individual’s race, sex, age, religion, color, national origin, disability, genetic information, marital status, veteran status, sexual orientation, general identification, housing status, or any other non-merit factor protected under state, local or federal laws. Equal Employment Opportunity applies to all personnel actions such as recruiting, hiring, compensation, benefits, promotions, training, transfer, termination, and opportunities for training. All Chicago is committed to a fair and equitable workplace where everyone is a respected and valued member of the team.
Salary is $44,700 - $60,900, commensurate with experience. Comprehensive benefits package (with some employee contributions) includes medical, dental, vision insurance, and disability. Employer-matched retirement plan. Generous paid leave.
- Apply online with resume and cover letter
- Incomplete applications will not be considered. Applications will be accepted until position is filled. Position begins as soon as possible. No phone calls, please.