Now Hiring: Housekeeping Coordinator at Bluebeard's Castle!
Join a team where your attention to detail, organization, and service excellence truly make a difference!
Are you someone who thrives in a fast-paced environment, enjoys keeping things running smoothly behind the scenes, and takes pride in delivering exceptional guest experiences? If so, we’d love to meet you! Our resort is seeking a Housekeeping Coordinator to help lead the daily operations of our Housekeeping department and ensure every guest enjoys a perfectly prepared room.
What You’ll Do
As the central communication hub for the Housekeeping team, you will play a key role in creating a seamless and welcoming environment for our guests. Your responsibilities include:
Daily Operations & Room Assignment
- Prepare daily staff assignment sheets and cleaning boards
- Track and verify room status, resolve discrepancies, and prioritize cleaning
- Ensure vacant rooms are cleaned on time
- Monitor occupancy reports to anticipate daily demand
Communication & Coordination
- Act as liaison between Housekeeping, Engineering, Front Office, and Laundry
- Handle guest and Front Desk requests promptly and professionally
- Coordinate VIP services to ensure elevated guest experiences
- Report delays, concerns, or maintenance needs to management
Documentation & Reporting
- Maintain the DND list and complete essential daily reports
- Close out the house each shift and communicate unresolved issues
- Conduct monthly inventory and report damaged or missing property
Team Support & Administrative Assistance
- Support staff by clarifying tasks and upholding grooming and uniform standards
- Assist management with scheduling, payroll, ordering, training, and vendor coordination
- Help ensure smooth, efficient, and guest-focused team operations
Position Requirements
We're looking for someone who brings both experience and passion to the role:
- 2+ years of housekeeping or guest services experience in hospitality
- High School diploma or GED required
- Able to work evenings, weekends, and holidays
- Valid Driver’s License
- Strong attention to detail with the ability to follow inspection standards
- Basic analytical abilities to review reports and identify trends
- Excellent communication, customer service, teamwork, and interpersonal skills
- Ability to work effectively with a diverse team and guest population
- Ability to maintain confidentiality and handle sensitive information
- Proficiency with Microsoft Office, inspection tools, and guest feedback platforms
Why You’ll Love Working With Us
- A supportive, collaborative team environment
- Opportunities to grow your hospitality career
- The chance to directly impact guest experience every single day