For over 40 years Bellwether Housing has been Seattle's largest, and most respected, non-profit organization, providing affordable housing for low-income individuals and families. Bellwether Housing offers an uplifting work environment with a diverse group of talented professionals who are committed to our mission and values of creativity, collaboration, ambition, warm-heartedness, and professionalism.
Oversee all aspects of day to day management of the two properties including rent collection, leasing, resident relations, and maintenance of both properties. Promote a “sense of community” among residents, working to solve problems and facilitate a responsible and positive community. Act as a liaison to Resident Services and outside agencies providing services and case management to residents.
• Provide professional, responsive, caring, and knowledgeable interactions with applicants and residents. Always seek to resolve complaints or client concerns, treating all parties in a respectful and helpful manner, regardless of their behavior.
• Collect rents, monitor delinquencies, and assist the Portfolio Manager with eviction procedures, as necessary.
• Manage all aspects of leasing vacant units including marketing, showing units, and assisting applicants to accurately complete rental applications and provide required supporting documentation.
• In conjunction with the Compliance Department, qualify applicants according to Bellwether’s screening criteria and building-specific income restrictions.
• Conduct annual re-certification of residents to maintain compliance with funder regulatory agreements.
• Collaborate with the Maintenance Department to coordinate work orders, preventative maintenance, and unit turnover work.
• Collaborate with Resident Services team to provides resources and referrals to residents.
• Create a sense of community among residents, coordinating and engaging in regular events.
• Champion and cultivate an inclusive work environment.
• Perform light cleaning duties to address an immediate janitorial need.
• 3+ years’ prior apartment management or leasing experience. Equivalent education/experience may be substituted for stated requirements.
• Previous affordable housing compliance experience that demonstrates knowledge of initial and annual certification process, including reviewing and interpreting background screening reports and calculating household income.
• Proficient in Microsoft Office applications including Word, Excel, and Outlook.
• Excellent written and verbal communication skills. Ability to communicate clearly and concisely, both verbally and in writing.
• Ability to exercise discretion and confidentiality at all times.
• Experience applying fair housing laws and local landlord/tenant laws.
• Customer service aptitude including problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests. Positive attitude a must.
• Ability to work independently and as part of a team.
• Dependable, highly-motivated, accurate, detail-oriented, and organized individual skilled at meeting deadlines and producing high quality work.
• Experience handling money or performing rent collection.
• Experience working with AMSI property management software or equivalent.
• Completion of WSHFC Fundamentals and advanced training workshops.
• Experience with Seattle Housing Authority Section 8 Project and Tenant-Based programs.
• Experience working with AMSI/Yardi or equivalent property management software.
• Demonstrated ability to build effective partnerships with community constituencies and social service agencies.
• Experience working with social service programs for diverse populations and making referrals as appropriate.
• Prior experience working with a diverse population that includes families with children and/or residents who are case managed by outside agencies.
• Prior cleaning and light maintenance experience in a work environment.
• Bilingual in English/Spanish, English/Tigrinya, or English/Amharic.
• Must be able to perform non-repetitive lifting of at least 25 lbs.
Communities: Vine Court is located in the heart of Belltown. A 55-unit, tax credit building with studios and one-bedroom units. Vine Court serves individuals and families income qualify at 50% or 65% AMI.
Pardee is a 9-unit townhome property with three-bedroom, four-bedroom and five-bedroom units located in Capital Hill. Pardee serves families who income qualify at 30%, 40% and 60% AMI.
Hours: 40 hours per week, flexible work schedule.
Compensation: $25.48 - $28.06 per hour DOE, benefits
Benefits: Bellwether Housing provides 24 days of PTO in the first year of employment for all employees working over 20 hours per week. We have a 403(b) retirement plan with immediate eligibility for employee contributions and employer matching after 15 months of service; three medical plans to choose from, one with an employer funded HSA; dental; vision; flexible spending accounts, disability (short- and long-term); employer paid life insurance; and commuter benefits.
Bellwether Housing is an equal opportunity employer. We value diversity, including the diversity of thought. We consider all applicants without regard to education, race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, age, skills, and level of experience and encourage all qualified applicants to apply.