Professional Shop Responsibilities 

• Check in Members/Guests- Ringing up green’s fees/cart fees 
• Book Tee Times 
• Register members for events and tournaments 
• Follow established opening and closing procedures. 
• Understand and follow golf policies as it relates to members and guests.  
• Interprets and enforces club policies, rules, and regulations. 
• Proficient in the use of Word, Excel and Microsoft office.  
• Answer Phone Calls 
• Answer all emails to the Professional Shop or work account in a timely manner. 
• Complete Member/Guest purchase transactions—POS System 
• Communicate clearly, concisely and in a professional manner. 
• Answer questions and provide information and assistance to members and guests.  

Retail Responsibilities.  

• Gift Wrap upon request 
• Write and call in or e-mail special orders for members 
• Handle Special Orders 
• Restock Pro Shop Floor   
• Un-packaging,  
• Hanging 
• Steaming 
• Paper folding 
• Declutter Shop and Moving fixtures to keep the shop looking fresh 
• Clean and dust throughout shop as needed 
• Change Visual Displays/Mannequins 
• Organize and process Proshop and Member shipments (UPS/Fed Ex) 
• Answer/ Make Vendor Phone Calls 
• Answer E-mails from Members 
• Research merchandise information 
• Perform Inventory Counts 
• Scan Inventory Locations: 
• Hand count inventory  
• Perform Variance Reconciliation 

Education, experience and skills required: 

• High School graduate or equivalent.
• Ability to communicate clearly and concisely with golf course staff and the public; maintain a congenial rapport with all those      he/she comes in contact with. 
• Some computer skill preferred. 

Essential physical requirements: 

• Must be able to lift up to 30 pounds. 
• Must be physically able to do assigned work as outlined above.   
• Must be physically able to sit and use the computer for hours at a time. 
• Must be able to follow written and verbal instructions. 
• Must be able to read, write and communicate effectively in English.