FLSA Status: Exempt 

Salary Range: $51,188 per year - $56,306 per year   

Homelessness is a public health, social and racial justice issue!

Since 1984, St. Francis House has committed itself to healing the wounds of those impacted by an inequitable society and breaking down the barriers, including systemic racism that prevent all people from living lives of dignity.

St. Francis House is the State’s largest provider of day services supporting people who are at risk of or are experiencing homelessness. Located in the heart of downtown Boston, we compassionately welcome nearly 500+ adults through our doors every day who are seeking a safe and dignified refuge and opportunities to rebuild their lives. Our holistic approach allows us to deepen our impact by offering integrated programing that helps our guests achieve stability in the areas of housing, income, and behavioral health. Joining our team would provide you a dynamic opportunity to work with an interdisciplinary team of providers dedicated to solving this public health crisis.

We offer an extensive Benefits package! Up to 90% of individual insurance premiums paid for Harvard Pilgrim Health Care health insurance & Altus dental insurance, 4 weeks of vacation and 13 holidays recognized per year, employer – paid life & disability insurance, a vested 403b retirement with 5% match, and much more!

Job Summary

The Facilities Coordinator supports the day-to-day operations of company buildings and grounds to ensure a safe, efficient, and well-maintained work environment. This role coordinates maintenance activities, manages vendor relationships, tracks facilities-related documentation, and assists with space planning and compliance requirements.

Essential Duties/Responsibilities

• Coordinate routine and preventive maintenance for buildings, equipment, and systems (HVAC, electrical, plumbing, etc.).
• Serve as the primary point of contact for facilities-related requests and issues.
• Manage work orders and track maintenance activities through a facilities management system.
• Liaise with external vendors, contractors, and service providers; obtain quotes and schedule services.
• Monitor facilities budgets, process invoices, and track expenses.
• Maintain accurate records, including service contracts, warranties, permits, and inspections.
• Support health, safety, and regulatory compliance (OSHA, fire safety, building codes, etc.).
• Assist with office moves, space planning, and workplace setup.
• Conduct regular site inspections and report maintenance or safety concerns.
• Support emergency response procedures and after-hours facilities issues as needed.

• Speak English and Spanish fluently.
• Ability to read, analyze, and interpret general business periodicals professional journals, technical procedures, or governmental regulations.  
• Ability to write reports business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Strong organizational and multitasking skills.
• Working knowledge of building systems and basic maintenance processes.
• Experience coordinating vendors and service contracts.
• Proficiency with MS Office and facilities/work order management systems.
• Excellent communication and customer service skills.
• Ability to prioritize tasks and work independently.
• Preferred Qualifications.
• Facilities Management certification (FMP, CFM, or similar).
• Experience in corporate, healthcare, education, or industrial facilities.
• Familiarity with safety and compliance standards.
• Proficiency in word processing and spreadsheet software (e.g., Microsoft Word, Excel).
• Ability to use internet-based tools for research and reporting.

Education and Experience

• Associate or bachelor’s degree in business administration, Facilities Management, or related field (or equivalent experience).
• 2+ years of experience in facilities administration, office management, or a similar role.

Work Environment & Activity

• Physical & Work Requirements.
• Ability to walk facilities sites and perform visual inspections.
• Occasional lifting (up to 25 lbs.
• May require occasional after-hours or weekend availability.

If you are ready to make a lasting impact in the lives of others, please complete our application process.

SFH is an Equal Employment Opportunity Employer. We are committed to fair and equitable employment practices and to fostering a workplace where all employees are respected, supported, and able to grow. In support of our mission, we encourage individuals from all backgrounds to apply, including those with lived experience of homelessness or recovery and those who have faced barriers to employment. We value the range of experiences and perspectives that strengthen our work in the community.

Reasonable accommodations may be made to enable individuals with disabilities to perform these duties. 

This job description is subject to change and does not restrict management’s right to assign or reassign duties and responsibilities to this job at any time.