Position Overview: 

The Server Assistant (Busser) plays a critical support role in ensuring smooth, efficient, and luxury-level dining service. This position is responsible for maintaining clean, organized tables and service areas, assisting servers, and contributing to a seamless guest experience. The ideal candidate will have prior experience in fine dining or luxury hospitality, strong teamwork skills, and the ability to work efficiently in a fast-paced environment. 

Key Responsibilities: 

Guest Interaction: 

• Assist servers in delivering prompt, courteous, and professional service to guests. 
• Respond politely to guest requests and support a welcoming, luxury dining environment. 
• Ensure tables are reset promptly for new guests and maintain a polished dining room appearance. 

Table & Dining Area Maintenance: 

• Clear tables efficiently and reset for subsequent guests. 
• Remove used dishes, glassware, and utensils promptly while minimizing disruption. 
• Assist in setting tables according to restaurant standards, including linens, silverware, and glassware. 

Collaboration & Support: 

• Work closely with servers, kitchen, and bar staff to ensure smooth, coordinated service. 
• Assist with side-work and other tasks assigned by Captains or Lead Servers. 
• Help maintain overall cleanliness and organization of dining areas. 

Compliance & Safety: 

• Follow health, safety, and sanitation regulations, including proper handling of dishes, trays, and cleaning chemicals. 
• Report unsafe conditions, spills, or maintenance issues to management promptly. 

Qualifications: 

• Prior experience in luxury dining, fine dining, or high-volume food service preferred. 
• Strong teamwork and communication skills. 
• Ability to multitask efficiently and remain composed in fast-paced environments. 
• Must be available full-time, including mornings, evenings, weekends, and holidays. 

Physical Requirements: 

• Ability to stand, walk, and move throughout the dining area for extended periods. 
• Lift, carry, push, and pull objects up to 50 lbs (e.g., trays, dish racks). 
• Bend, stoop, kneel, and perform repetitive hand motions efficiently. 
• Navigate narrow, elevated, or tight spaces safely. 
• Work on uneven or slippery surfaces and stairs frequently. 

Salary Description14.00/hr PLUS TIPS

Our Commitment to Diversity & Inclusion 

At Palm House, we believe our strength comes from our people. We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply. We value different perspectives and experiences and strive to create an environment where everyone feels they belong.