Precision Healthcare Specialists is seeking a friendly, organized, and patient-focused Front Desk Receptionist to join our Urology team. This role is the first point of contact for patients and plays a critical part in delivering an exceptional patient experience. The ideal candidate is detail-oriented, compassionate, and able to manage a fast-paced clinical environment while maintaining professionalism and efficiency.

Key Responsibilities

• Greet and check in/check out patients in a courteous and professional manner 
• Verify patient demographics, insurance information, and obtain necessary documentation 
• Schedule, reschedule, and confirm patient appointments accurately 
• Collect copays, balances, and process payments 
• Answer and route incoming calls, addressing patient inquiries appropriately 
• Maintain patient confidentiality in compliance with HIPAA regulations 
• Coordinate with clinical staff to ensure smooth patient flow 
• Manage electronic health records (EHR) and ensure accurate data entry 
• Scan, fax, and upload documents into patient charts 
• Assist with referrals, authorizations, and medical records requests as needed 
• Maintain a clean, organized, and welcoming front office environment 

• High school diploma or equivalent required 
• Minimum of 1–2 years of front desk or medical office experience preferred (urology experience a plus) 
• Knowledge of medical terminology and insurance verification processes 
• Experience with EHR systems (eClinicalWorks, Athena, or similar preferred) 
• Strong communication and customer service skills 
• Ability to multitask and work efficiently in a fast-paced setting 
• Proficient in Microsoft Office and basic computer skills 

Preferred Skills

• Bilingual (English/Spanish) strongly preferred 
• Experience in a specialty practice (urology, nephrology, or similar) 
• Strong attention to detail and organizational skills 
• Positive attitude with a team-oriented mindset 

Work Environment & Schedule

• Full-time, onsite position 
• Monday–Friday schedule (hours may vary based on clinic needs) 
• Occasional travel between office locations may be required 

Why Join Precision Healthcare Specialists?

• Supportive, team-oriented culture 
• Opportunity to grow within a multi-specialty organization 
• Competitive pay and benefits package (for eligible positions) 
• Commitment to high-quality patient care and innovation