Rediscover Purpose with ADVENT

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Now Hiring: Patient Services Representative (20-30 hrs/wk)

Location:  Float between Eagan and Woodbury clinics and assist at nearby Eden Prairie as needed

Be the welcoming face that sets the tone for a patient's entire experience at ADVENT.

As a Part-time Patient Services Representative, you’ll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

What You’ll Do as a PSR:

• Greet patients warmly and check them in using our Electronic Health Record (EHR) system
• Review upcoming schedules to confirm insurance and patient documentation are complete
• Schedule appointments and manage patient flow for a smooth clinic experience
• Answer incoming calls and provide overflow support to the call center as needed
• Open and close the clinic following established protocols
• Ensure proper documentation, process payments, and support daily clinic operations
• Order medical supplies and pharmaceuticals as needed
• Play a key role in delivering exceptional hands-on care while supporting a positive, team-oriented clinic environment
• Ensure a smooth and seamless patient experience throughout the day
• Collaborate closely with clinical staff to support quality care
• Assist with rooming patients and accurately documenting medical history and vitals in the EMR

What You Bring:

• Previous experience in a medical or healthcare setting preferred but not required
• Strong time management skills and the ability to multitask effectively
• Experience working with performance-based goals or metrics
• A customer-first mindset and excellent communication skills
• Tech-savvy with experience in Microsoft Office and Electronic Health Records
• High attention to detail and accuracy
• A problem-solver who thrives in a fast-paced environment
• A positive, team-oriented attitude and strong work ethic
• Ability to train at our Woodbury and Blaine clinics
• Flexibility to work between our Eagan, Woodbury and Eden Prairie clinics
• Valid driver license

Clinic Hours:  Monday, Tuesday, Thursday and Friday: 7am-5pm

Schedule: Part-time, 2-3 days a week