The Field Connect Administrator will serve as the primary administrator and subject matter expert for the Field Connect platform at Kelvin Group. The ideal candidate will have hands-on experience administering the Field Connect application, and will play a key role in supporting the integration of newly acquired companies into Kelvin Group platforms. This position will require occasional travel to company locations throughout the U.S. 

Key Responsibilities:

• Serve as the primary administrator and subject-matter expert for the Field Connect platform.
• Manage user accounts, permissions, and integrations with the Spectrum ERP system.
• Troubleshoot connectivity and synchronization issues between Field Connect, mobile devices, and ERP data.
• Coordinate with the vendor and internal teams for issue resolution, upgrades, and deployments.
• Support field technicians and office staff with Field Connect access and usage issues.
• Support the integration of newly acquired companies into the Field Connect platform.

• Experience administering FieldConnect field service management tool. 
• 3+ years of hands-on IT support, systems administration, or endpoint management experience.
• Strong working knowledge of Microsoft 365 Administration.
• Excellent communication and problem-solving skills; able to work independently and collaboratively across distributed teams.
• Willingness to travel within the U.S. for integration or support trips as needed.
• Strong troubleshooting skills.

Benefits:

• Eligible for healthcare benefits on Day 1 of employment:    
  • Medical, dental, vision, and prescription drug coverage
  • Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)
  • Health Savings Account (HSA)
  • Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent Life
  • Accident Hospital Indemnity
  • Company-paid Short and Long-term Disability Insurance
  • Pet Insurance
• Employer matched 401(k) saving plan (with Roth option)
• Weekly paycheck
• Generous paid holiday schedule (11 days per year)
• Paid time off (vacation + sick time)
• Learning & Development programs
• Employee Referral Bonus Program
• Tuition Reimbursement

EOE – Disability/Veterans