Essential Duties and Responsibilities

• Lead end-to-end recruiting for Service roles within the insurance industry, with the opportunity to support producer-level hiring
• Design and execute innovative, outside-the-box sourcing strategies that go beyond job boards.
• Develop and maintain a robust candidate pipeline, using pipeline data to understand sourcing-to-hire conversion rates and continuously optimize the recruiting machine
• Use data and recruiting metrics to drive smarter hiring decisions and share insights with leadership
• Partner with leaders to proactively scope roles, build hiring profiles, and ensure alignment before a search begins
• Lead the rebuild of our employer brand — telling a compelling recruitment story that speaks to who we are, what we stand for, and why this is a place where careers are built
• Champion our ESOP (Employee Stock Ownership Plan) as a powerful differentiator in the marketplace — educating candidates on the true value of employee ownership
• Build and execute a college recruiting program, including campus relationships, internship-to-hire pipelines, and early talent strategies
• Serve as a strategic thought partner to leaders throughout the organization on all things talent
• Train and coach hiring managers on interviewing best practices, behavioral-based questioning, and how to assess for the right cultural and skill fit
• Drive consistency and excellence in the hiring process through education, tools, and accountability
• Oversee and develop the internship program from structure to experience to conversion
• Build and own a robust, intentional onboarding process that serves as the thread through an employee's first 90 days - ensuring every new hire feels seen, supported, and set up to succeed
• Act as an HR partner to leaders on people-related topics, proactively surfacing solutions to process gaps and employee experience opportunities

Who You Are

• A People Connector — relationships energize you, and you genuinely love helping people find their place
• Urgency-Driven — you move fast, follow through, and never leave a candidate or leader wondering where things stand
• A Solutions Bringer  — you don't just spot problems, you show up with ideas on how to fix them
• White Glove Service Mindset — every candidate, every employee, every leader gets your best — no exceptions
• A Trusted Partner  — leaders across the organization rely on you for honest, thoughtful guidance
• Data-Informed — you let the numbers guide your strategy and aren't afraid to pivot when the data tells you something important
• A Builder — you are excited about creating structure, programs, and processes where there are gaps

Why Join Us?

• Employee Owned — Our ESOP is one of the best retirements plans around and is provided to all employees. Ask us about it — we love talking about it.
• On-Site Amenities — Enjoy access to a fitness center, personal trainer, golf simulator, racquetball court, walking treadmill desks, and an event center.
• Comprehensive Benefits — A competitive total rewards package that can be shaped to fit your unique needs.
• Half Day Summer Fridays — Every other Friday in the summer, we close out at noon. Go enjoy the season.
• Hybrid Work Schedule — A flexible work schedule designed to support your work-life balance.

• 3+ years of full cycle recruiting experience, ideally within a services-based or relationship-driven industry
• Proven track record of sourcing and securing top talent through creative, multi-channel strategies
• Experience with employer branding, recruitment marketing, or talent storytelling — or a strong desire and vision to build it
• Proficiency using Paylocity or a comparable ATS to track pipelines, manage      candidate workflows, measure effectiveness, and make informed decisions
• Experience with or exposure  to onboarding program development and early employee experience design
• Background in HR generalist or HR business partner functions is a plus
• Insurance industry experience is not required but a nice to have