SUMMARY:

The QA Analyst will provide the means and measures for testing all aspects of a software solution, both financially and technically, to meet the requirements and overall quality of the intended solution. This is a hands-on position with the potential to become a leadership role in the future. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Create end-to-end test plans 
• Executing test plans and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected
• Based on interpretation of functional requirements and technical specifications, design documents to plan, develop, write, and execute application functional and data validation test plans
• Estimate project effort, schedule and develop tasks according to agreed scope and development milestones to meet overall project timelines
• Execute multiple test activities spanning company business operations lines
• Research, introduce, and continually improve methods for application functional test and data validation
• With a full understanding of corporate goals, manage multiple test projects, workloads and deadlines within a fast-paced environment
• Collaborate with software engineers to design and implement code to increase testability of applications
• Works on projects of moderate to high complexity within one or more development environments
• Works on multiple programs/systems as a project team member
• May coach more junior technical staff
• Other duties as assigned

• Bachelor’s degree (B.A.) from four-year College or university; or three to five years related experience and/or training; or equivalent combination of education and experience
• Minimum of 5 years of relevant QA technical experience, Quality Management Software and Processes
• 5+ years testing multi-tier .NET web applications with a Microsoft SQL backend
• Strong understanding of software quality assurance and software testing principles and standards
• Strong written and verbal communication skills
• Creative solving of technical problems 
• Ability to focus on deadlines and deliverables 
• Ability to think abstract 
• Strong understanding of and hands-on experience with the technical components of software applications to effectively support testing activities
• Understanding of Business process
• Test Automation Experience preferred
• Experience using testing tools within DevOps/Team Foundation Server
• Able to work independently AND as a collaborative team member with Software engineers and business line owners
• Experience testing in a cloud-based environment preferred
• Scrum Agile Methodology Experience preferred
• Knowledge of CRM (Customer Relationship Management) Software preferred
• Automotive Service Industry domain knowledge preferred
• Call Center Operations domain knowledge preferred
• May be required to work nights/weekends as needed