Azure Cloud Infrastructure Engineer

Location

Hybrid / Remote (US)

Role Overview

We are looking for a Cloud Infrastructure & DevOps Engineer to help build, operate, and continuously improve the cloud platforms supporting SaleDock and Celerant retail systems. This role is responsible for managing Azure infrastructure, improving reliability, and developing automation that streamlines provisioning and deployment processes for new ecommerce customers.

You will work closely with development and support teams to ensure our production and test environments are secure, scalable, and operationally efficient.

Key Responsibilities

Cloud Infrastructure & Operations

• Build, manage, and maintain Azure cloud infrastructure      supporting ecommerce and retail operations.
• Administer production and test environments across Linux (and      Windows where required).
• Monitor performance, capacity, uptime, and resource consumption      across hosted applications.
• Create and maintain dashboards and monitoring views to      proactively identify issues.
• Ensure high availability and reliability across customer-facing      services.

Automation & Deployment

• Develop and maintain automation for provisioning,      configuration, testing, and deployment.
• Maintain CI/CD pipelines for ecommerce environments, including      creating pipelines for new customer sites.
• Improve and automate manual go-live processes for onboarding      new ecommerce customers, including:
  • Provisioning web applications
  • Configuring custom domains and SSL validation
  • Deploying environment-specific infrastructure and pipelines

Support Tooling & Reliability

• Develop internal tooling that enables support teams to monitor,      restart, and manage endpoints/services.
• Assist with incident response, troubleshooting, and root cause      analysis.
• Participate in an on-call or out-of-hours escalation rota (if      required) to support uptime expectations.

Security & Best Practices

• Apply operational security best practices across the Azure      environment.
• Implement hardening, access controls, patching processes, and      secure networking.
• Ensure infrastructure is compliant with internal standards and      industry best practice.

Required Skills & Experience

• Strong experience managing cloud infrastructure in Microsoft      Azure.
• Experience with Infrastructure as Code (Terraform, Bicep, ARM,      etc.).
• Strong CI/CD pipeline experience      (Azure DevOps, GitHub Actions, etc.).
• Experience supporting production workloads and diagnosing      performance issues.
• Solid understanding of networking concepts (VNets, subnets,      routing, firewalls, DNS).
• Comfortable working with Linux administration (and Windows      Server where relevant).
• Scripting / automation skills (PowerShell, Bash, Python, etc.).
• Familiarity with monitoring tools (Azure Monitor, Application      Insights, Grafana, etc.).

Nice to Have

• Experience running multi-tenant ecommerce or SaaS platforms.
• Experience with scaling strategies, load balancing, and      resilience planning.
• Understanding of security frameworks and governance in Azure      (Defender, Policy, RBAC best practices).
• Experience building internal support tooling or operational      dashboards.

What Success Looks Like

• Production and Test infrastructure with high uptime, security,      and incident handling
• Faster and more automated ecommerce customer go-live processes.
• Improved monitoring and visualization tooling
• Improved reliability and visibility of production systems.
• Clear monitoring dashboards and proactive alerting in place.

Required Skills & Experience

• Strong experience managing cloud infrastructure in Microsoft      Azure.
• Experience with Infrastructure as Code (Terraform, Bicep, ARM,      etc.).
• Strong CI/CD pipeline experience      (Azure DevOps, GitHub Actions, etc.).
• Experience supporting production workloads and diagnosing      performance issues.
• Solid understanding of networking concepts (VNets, subnets,      routing, firewalls, DNS).
• Comfortable working with Linux administration (and Windows      Server where relevant).
• Scripting / automation skills (PowerShell, Bash, Python, etc.).
• Familiarity with monitoring tools (Azure Monitor, Application      Insights, Grafana, etc.).