Role and Responsibilities

The Community Education Manager plays a vital role in the professional development of employees by overseeing training initiatives, continuing education programs, and the creation of educational materials. This individual will design, coordinate and deliver training programs for both current employees and new hires.

Key Responsibilities;

• Training & Development: Conduct onboarding training for new hire and facilitate ongoing training for current employees to enhance their professional growth

• Continuing Education: Coordinate continuing education courses, ensuring employees are up to date with industry changes, compliance requirements and best practices.

• Content Creation: Design and develop training materials, including manuals, presentations, e-learning modules, and SOPs to support company and system operations,

• Reporting & Analysis: Assess training needs, track participation, gather feedback, and measure the effectiveness of training programs and make the necessary adjustments

• External Training: Create and facilitate regularly scheduled trainings to Board and Committee Members as well as residents

Requirements

1. Communication Skills: Excellent written and verbal communication skills, to effectively interact with team members, clients, and external parties.

2. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize workload effectively to meet deadlines.

3. Experience: Knowledge of adult learning principles, a minimum of 3 years experience of Community Association Management

Technical Skills: Proficiency in Vantaca, Strongroom and Microsoft Office Suite

Qualifications and Education Requirements

• Valid Community Association Management License.
• Leadership Experience
• Training Experience