Field Service Technician
Job Type
Full-time, Contract
Description

 

Monday-Friday: 8am-5pm

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Installation of both residential and commercial security systems, access and video systems
  • Diagnosing equipment problems through sound troubleshooting techniques
  • Repairing and/or replacing defective equipment or components to get system(s) back into proper operation
  • Providing honest solutions to client's problems
  • Completing required paperwork in a timely manner
  • Effectively communicating information with clients and customer service staff
  • Support of sales staff
  • Continued learning, training, and special projects

SKILLS/ABILITIES:

  • Strong interpersonal and customer service skills
  • Strong sense of initiative
  • Excellent communication skills
  • Accurate and detail oriented
  • Well-organized
  • Problem solving abilities
  • Strong sense of urgency
  • Displaying a professional appearance

WORKING CONDITIONS:

  • Daily traveling to worksites
  • Occasional nationwide or overnight travel with prior notice (as frequent as 1-2 times/month)
  • Drug-Free Workplace Program, subject to random drug screenings
  • Pre-employment BCI records check
  • In-frequent weekend work
  • Relocation opportunities (Columbus, OH / Cleveland, OH)

EDUCATION/CERTIFICATION:

  • High school diploma
  • 2-Year degree preferred
  • Fire Alarm Certification/License preferred
  • Valid driver’s license
  • Background check required
  • 10-panel drug screen required
  • Motor Vehicle Record check required

PREFERRED BACKGROUNDS

  • Security Industry knowledge
  • Fire Alarm Systems
  • CCTV
  • Access and/or video
  • Low-Voltage Electrical
  • Information Technology and/or Networking experience
  • Proper use of assorted hand and power tools
  • Wiring skills
  • Cable

Job Types: Full-time, Contract

Salary Description
$20 - $24 per hour