At Five Star Ford North Richland Hills, we are committed to delivering an exceptional automotive experience built on trust, transparency, and customer satisfaction. As part of a high-performing dealership group, we pride ourselves on our team culture, strong leadership, and dedication to excellence.
Position Overview:
We are seeking a driven and experienced F&I Director to lead our Finance & Insurance department. This individual will oversee all aspects of the F&I operation, drive profitability, ensure compliance, and elevate the customer experience while developing a high-performing team.
Benefits:
- Competitive compensation package
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
Responsibilities:
- Lead and manage the F&I department to meet and exceed revenue and performance goals
- Oversee all deal structures, ensuring profitability and compliance with all federal, state, and lender regulations
- Maintain strong relationships with lenders and product providers to secure competitive financing options
- Monitor F&I metrics including PVR, product penetration, and CIT
- Train, coach, and develop F&I Managers and Sales staff to maximize performance
- Ensure a seamless, transparent, and positive customer finance experience
- Review and finalize deals for accuracy and compliance
- Stay current with industry regulations, finance programs, and compliance standards
- Minimum of 5 years of progressive automotive F&I experience, including at least 2 years in management or director-level role
- Strong track record of achieving high PVR and product penetration
- Deep knowledge of compliance, lender programs, and deal structuring
- Proven leadership skills with the ability to develop and motivate a high-performing team
- Ability to thrive in a fast-paced, high-volume dealership environment
- Experience with CDK DMS and F&I software systems
- Valid driver’s license.
- Must be willing to submit to a drug screen prior to employment.
Join Our Team:
If you are a results-driven F&I leader ready to take ownership of a high-volume department and make an impact, apply today to join Five Star Ford North Richland Hills.