The Medical Assistant (MA) is a vital member of the healthcare team responsible for providing clinical and administrative support in a medical setting. The MA works under the direction of licensed healthcare providers to ensure efficient and effective patient care and smooth office operations.

Clinical Duties:

• Prepare patients for examination (vital signs, weight, medical history) 
• Assist with examinations, procedures, and minor surgeries 
• Administer medications and immunizations as directed 
• Perform basic laboratory tests and phlebotomy 
• Collect and prepare specimens for lab testing 
• Clean and sterilize medical instruments 
• Maintain examination rooms, supplies, and equipment 

Administrative Duties:

• Maintain accurate, complete, and up-to-date patient records within the electronic health record (EHR) system 
• Document patient information, provider notes, and updates in the EHR in a timely and accurate manner 
• Manage and coordinate provider schedules to support efficient clinic workflow and timely patient care 
• Conduct patient follow-up communications regarding care plans, test results, referrals, and provider instructions 
• Process referrals and coordinate with specialty providers to ensure continuity of patient care 
• Assist with obtaining prior authorizations for medications, procedures, and diagnostic testing as required 
• Monitor and respond to patient messages through the EHR system or patient portal 
• Prepare patient charts and ensure all required documentation, labs, imaging, and reports are available for provider review prior to visits 
• Maintain organization of electronic patient files, including scanning and uploading medical documents into the EHR 
• Communicate effectively with providers, clinical staff, and external healthcare facilities to support patient care coordination 
• Ensure patient information and documentation are handled in compliance with HIPAA and organizational policies

Education, Experience, and Qualifications:

• Medical Assistant experience: At least 1 year 
• Vital signs experience: At least 1 year 
• EMR systems experience: At least 1 year 
• High school diploma or equivalent 
• Medical Assisting diploma (depending on state requirements) 
• Bilingual in Spanish preferred