Make a Difference. Shape Careers. Strengthen Care.

Are you passionate about teaching, mentoring, and preparing staff to deliver high-quality support to individuals with developmental disabilities? We are seeking a Training Specialist to play a vital role in welcoming new hires, strengthening staff skills, and ensuring our workforce is confident, compliant, and mission-ready.

In this role, you’ll lead engaging training experiences, support staff growth, and collaborate with agency leadership to advance our training programs—all while making a meaningful impact every day.

What You’ll Do:

Deliver High-Quality Training

• Facilitate new hire orientation and staff recertification trainings, ensuring understanding of organizational policies, procedures, and best practices
• Use a variety of adult-learning techniques to engage participants with diverse educational backgrounds, experiences, and cultures
• Confidently lead in-person training sessions, workshops, and hands-on demonstrations

Support Staff Success

• Track and maintain accurate records of new hire progress, attendance, participation, and engagement during orientation
• Provide regular updates to Supervisors and Human Resources to ensure a coordinated training approach and identify needs such as make-up sessions
• Assist employees with accessing and navigating the Learning Management System (LMS), including course assignments and completion requirements

Maintain Compliance & Certifications

• Keep all required instructor certifications current, including: 
  • American Red Cross
  • Strategies for Crisis Intervention & Prevention – Revised (SCIP-R)

Enhance Training Programs

• Collaborate with the Training Department to design, develop, and implement comprehensive training programs
• Assist with updating curricula to reflect regulatory changes, best practices, and evolving agency needs

Engage & Represent

• Participate in professional development to stay current in the field
• Serve as a representative of the Training Department on agency committees and initiatives as assigned
• Perform other related duties as needed to support agency operationsning classes will include CPR/AED/First Aid, SCIP-R, incident reporting etc. (current certification is not required). Successful candidate will be required to present in a group setting.

Minimum Qualifications:

• Minimum of two (2) years of experience working with individuals with developmental disabilities in a residential setting
• Minimum of two (2) years of teaching, coaching, or training experience
• Valid New York State driver’s license
• Comfortable with public speaking and facilitating group learning
• Strong communication, leadership, and organizational skills
• Ability to adapt to changing priorities and assignments

Preferred Qualifications:

• Associate’s degree in Human Services or a related field
• Proficiency in Microsoft PowerPoint, Excel, and Word

Physical Requirements:

• Ability to stand, walk, and move for extended periods (up to 6–8 hours per day) during training sessions
• Ability to lift, carry, and transport training materials and equipment (up to 50 lbs), including CPR manikins and training supplies
• Physically capable of demonstrating CPR techniques, including chest compressions, rescue breaths, and AED use
• Ability to demonstrate and guide staff through crisis intervention techniques (kneeling, squatting, reaching, pushing, pulling, etc.)