The Behavior Analyst Certification Board®, Inc. (BACB®) is a nonprofit 501(c)(3) corporation established in 1998 to provide professional credentialing services for practitioners of behavior analysis services. We are located in Littleton, CO with beautiful views of the adjacent Rocky mountains. Take a moment to peruse our employment page to learn about what we do and watch a brief video that describes our Welcoming Workplace!

At the BACB we strive to provide an inclusive and rewarding culture. We provide a work environment that focuses on positive reinforcement with a continual feedback loop to help staff achieve success. A healthy work-life balance is critical and the BACB provides exceptional benefits that promote self-care and wellness. All full-time staff enjoy:

• Medical, vision, and dental monthly insurance premiums paid 100% by the BACB for the employee and all eligible dependents. Employees don't pay any benefit premiums!
• Long term disability benefits for the employee paid 100% by the BACB.
• The BACB provides every full-time employee a $50,000 life insurance and AD&D policy at no cost to the employee.
• Annual $500 FSA contribution by the BACB.
• Employer funded 401(k) contributions up to a 4% employer match and discretionary contributions for eligible staff.
• 18 days of Paid Time Off accrued in the first year of employment.
• 12 paid holidays.
• Tuition reimbursement available.
• Student loan paydown plan available.
• Reimbursement for relevant professional development events.
• Free solar-powered electric car charging on-site.
• Onsite fitness facility at no cost.
• Work from home Wednesdays.

Compensation: The BACB uses compensation data for the metro Denver labor market to ensure our positions provide a competitive wage. The salary for this position may vary and may be above or below the posted salary based on an individuals experience and/or education. The salary listed is just one component of the BACB's total compensation package for employees which includes a generous benefits package.

The annual salary for this position is: $63,900

The successful candidate meets the required education and experience but also enjoys:

• Working in the office
• Participating in collaborative discussions with team members
• Learning and professional development

Position Summary: This position is responsible for review, processing, and resolution of accommodation requests and exam appeals for BACB certification examinations. The position ensures that all requests are handled consistently and follows BACB policies and procedures. The position has frequent written interactions with internal and external stakeholders requiring elevated written communication skills. This position supports the evaluation, development, and implementation of quality assurance and technology enhancements for the continual improvement of the exam accommodations and appeals processes. 

To be considered, all applicants must complete ALL fields on the application, screening questions where required, attach a cover letter, and resume. Incomplete applications will not be considered.

This position will remain open until filled.

• Processing and management of exam accommodations from initial request to closure.
• Processing and management of exam appeals from initial request to closure.
• Collaboration with exam delivery vendor to implement specific accommodation plans.
• Maintain centralized tracking system for exam accommodations and appeals.
• Develop and maintain candidate facing resources to support the accommodations and appeal processes.
• Create and provide reports for exam accommodations and appeals. 
• Maintain knowledge of legal requirements with accommodations and provide updates to leadership of changes for liability mitigation.
• Assist with quality assurance and technical enhancements for the team and department.
• Other duties as assigned.

Competencies:

• Ability to work independently while maintaining strong collaboration across departments
• Excellent written and verbal communication
• Excellent organizational skills and attention to detail
• High degree of professionalism, discretion, and ethical integrity
• Strong analytical judgment for high-stakes case review and decision making
• Self-motivated

Experience and Education: High school diploma or equivalent. Minimum of 3 years of administrative experience. Minimum 1 year of experience handling ADA accommodation requests. Advanced proficiency using Microsoft Office Suite, Adobe software, and CRM systems. ADA Certification or successful completion of ADA Certification within 180 days of employment. 

Employment Authorization: Candidates must have the ability to work unrestricted in the U.S. The BACB does not offer visa sponsorship of any kind. Successful completion of a background check is required after the offer of employment. The BACB uses the E-Verify system during the hiring process to confirm employment eligibility to work in the United States.

Supervisor Role: No

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and video conferencing.

Physical Demands: While performing the duties of this job, the employee is regularly required to listen and speak. This is largely a sedentary role; however, the ability to lift and carry a laptop, lift files, open filing cabinets, frequently type, bend and reach as necessary is essential to the position.

Position Type and Expected Hours of Work: This is a regular full-time IN OFFICE position. Days and hours of work are Monday through Friday, typically 8:00 a.m. to 5 p.m. Occasional evening, holidays, and weekend work may be required based on operations.

Campus Wellness: The BACB is a tobacco and vape free campus. Consumption of tobacco products or vaping of any kind is prohibited.

Travel: Minimal travel is expected for this position.

Other Duties: Please note this job advertisement contains the essential functions of the job and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change at any time with or without notice.

BACB provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.