Job Summary:

The Service Technician is primarily responsible for servicing, repairing, and replacing Fire Alarm products, programming and repairing fire alarm systems to the prescribed standards, identifying code and non-conformance issues, and preparing accurate and timely service ticket reports. A desired candidate performs the full job despite site and weather conditions, can work with little supervision, has good communication skills, and is consistently looking out for the Client’s best interest.

Supervisory Responsibilities:

• None.

Major Tasks, Responsibilities and Key Accountabilities:

• Perform fire alarm / fire sprinkler system repairs, maintenance, upgrades, and replace defective parts.
• Perform programming on fire alarm systems.
• Use device manuals to repair non-functioning fire alarms and restore fire alarms to original

functionality.

• Ensure compliance to electrical and fire codes.
• Educate Client’s on preventative care and regular maintenance to prevent system malfunctions.
• Keep tools and equipment operating by following operating instructions, troubleshooting

breakdowns, maintaining supplies, performing preventive maintenance, etc.

• Complete and produce reports that are legible, accurate and detailed.
• Stay current with code requirements and industry changes.
• Perform other related duties as assigned or required.

Required Skills and Abilities:

• Ability to work flexible hours including on-call rotation, nights, and weekend to meet client’s needs.
• Ability to travel to multiple job sites each day.
• Ability to walk, stand, stoop, kneel, crouch, and climb ladders multiples times a day.
• Detail-oriented.
• Ability to use a computer and read blueprints.

Good verbal and written communication skills.

• Ability to work independently, with little supervision.
• Knowledge of fire systems and tools.

Preferred Qualifications – Education and Experience:

• High school diploma or equivalent.
• FAL.
• Valid Driver’s License.
• At least two years’ related experience required.

Environment Job Requirements:

• Must be able to lift 80 pounds at times.
• Job is performed at various job sites (indoor/outdoor) exposed to the elements.

We are an Equal Opportunity Employer and Affirmative Action Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with dignity and respect. We do not discriminate in hiring or promoting based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. We value diversity and encourage applications from individuals of all backgrounds.

We are a company committed to creating an accessible and inclusive hiring process. If reasonable accommodation is required to participate in the application, interview, or any other aspect of the hiring process, please contact Michelle Harl at mharl@rcifire.com. An accommodation that meets needs and allows full participation in the process will be provided.