Crabapple Landscapexperts

Operations Manager

Full-Time Opportunity

GA

Join a fantastic Team and watch your career grow at Crabapple Landscapexperts!  Crabapple is a privately owned company that has been operating successfully for 30+ years. Our team of knowledgeable professionals is committed to providing our customers with a wide range of services to improve their outdoor environment. We remain one of Atlanta’s top five locally owned landscape firms.

As a premier landscape management Company, we are proud to partner with Community HOAs, Senior Living Facilities, Corporate Campuses, multi-family housing Communities, Commercial Properties, CIDs, Etc.

An ideal candidate would be skilled and highly motivated, focusing on working safely and providing outstanding customer service. The core requirements of the Maintenance Tech | Crew Member will be to complete lawn maintenance assignments efficiently and effectively.

Primary Responsibilities:

•  Train and develop foremen to become “A” players and build a strong team.
•  Complete performance review, equipment certifications, and recruiting. 
•  Maintain proper crew size, managing the daily schedule to meet productivity goals.
•  Know daily headcount requirements, schedule efficient routes, and align talent with properties.
•  Ensure the service quality of the book of business meets Crabapple's expectations.
•  Plan property inspections and consistent onsite training.
•  Meet all productivity and efficiency goals.
•  Daily management and monitoring of budgeted hours and proper scheduling.
•  Retain at least 90% of the book of business over the calendar year.
•  Partner with the Customer Relations Managers to understand the customers’ needs.
•  Hold the team accountable for the proper maintenance of all equipment and trucks.
•  Consistent monitoring and training are needed to ensure the crew understands expectations.
•  Ensure that all safety requirements are being adhered to in working practices. 
•  Create a culture in which everyone will participate and set the example.
•  Notify and give reports on time.

Work Conditions / Essential Functions:

• You will be required to work in a non-climate-controlled environment (e.g., heat, humidity, rain, dust, noise, cold, etc.).
• Ability to walk and / or stand for long periods. 
• Manual, labor-intensive position, requiring lifting of up to 60 lbs. 
• Travel to and work at various locations, including North, South, and West Branches and job sites. 
• Flexible working hours, including overtime and occasional weekend work (only in extreme circumstances)
• Required to work around heavy equipment and other vehicles regularly. 
• Ability to work in a fast-paced environment.

•  A minimum of three (3) years of Operations Management experience.
• Leadership skills. Experience in managing up to 5 people.
• Self-motivated individual who sets his/her own personal and professional goals. 
• Ability to generate sales opportunities that enhance the property and add value.
• Team-oriented to be a unifying force.
• A high level of accountability for results is needed to ensure deliverables are met.
• Motor Vehicle Report in good standing 
• A four-year degree program is desirable but not required if the applicant has sufficient experience.
• Bilingual English-Spanish is a plus

Skills needed:

• Leadership skills.
• Oral communication skills.
• Written communication skills.
• Customer service.
• Professionalism.
• Organization.
• Time management.
• Decision Making
• Computer Literacy 
• Physical Capabilities in the Landscape Industry. 

Benefits:

• We are proud to offer the following benefits package to our Team Members. 
• Medical – HDHP and PPO Options 
• Dental 
• Vision
• Short-Term Disability
• Term Life Insurance
• Accident Care
• Critical Care
• 401k with Employer Match 
• PTO – Paid Time Off 
• Paid Holidays 

Core Values:

• At Crabapple, we base our actions on the following core values and request the same from all Team Members: 
• Work With Purpose 
• Actions Speak Truth
• Be Involved
• Team Effort
• Excited To Work
• We are an (EOE) Equal Opportunity Employer. We participate in E-Verify.