Position Summary

We are seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. This individual will play a critical role in keeping the office running efficiently, supporting internal teams, and ensuring a high level of service for both employees and customers.

The ideal candidate thrives in a fast-paced environment, enjoys wearing multiple hats, and brings strong communication, organization, and follow-through skills.

Key Responsibilities

Office Operations & Administration

• Oversee daily office operations to ensure a smooth and efficient work environment 
• Manage office supplies, vendors, and facility-related needs 
• Coordinate schedules, meetings, and internal communications 
• Serve as the primary point of contact for general office needs 

Customer & Account Coordination

• Assist with managing a portfolio of customer accounts (approx. 30–40) 
• Support monthly service workflows by opening work orders and tracking progress 
• Prepare and send quotes to customers; follow up to drive approvals 
• Convert approved quotes into work orders and ensure proper documentation 

Systems & Process Management

• Utilize systems such as Salesforce and QuickBooks to manage workflows and invoicing 
• Ensure accuracy of data entry, job tracking, and billing processes 
• Identify opportunities to improve administrative processes and efficiency 

Financial & Administrative Support

• Assist with invoicing and basic financial tracking (AP/AR exposure helpful but not core focus) 
• Support internal reporting and documentation as needed 

Team Support

• Provide administrative support to leadership and field teams 
• Help coordinate communication between office staff and field personnel 
• Contribute to a positive, team-oriented office culture 

Qualifications

• 3–7 years of experience in office management, administrative support, or similar role 
• Strong organizational skills with the ability to manage multiple priorities 
• Excellent communication and customer service skills 
• Experience with CRM systems (Salesforce preferred) and/or QuickBooks is a plus 
• Proficiency in Microsoft Office (Outlook, Excel, Word) 
• Detail-oriented with strong follow-through 

What We’re Looking For

• Someone who takes ownership and keeps things moving without constant direction 
• A strong communicator who can work across teams and with customers 
• A problem-solver who can juggle competing priorities with a positive attitude 
• A steady, reliable presence who keeps the office running like clockwork