The Therapeutic Support Specialist (TSS) provides direct, trauma-informed support to children, adolescents, and families experiencing emotional, behavioral, or mental-health-related challenges. This role focuses on skill-building, stabilization, and helping youth succeed in home, school, and community settings. The TSS works closely with clinicians, caregivers, and community partners to ensure coordinated, compassionate care.

What You Will Be Doing to Make a Difference...

• Provide one-on-one therapeutic support to youth in home, school, and community environments.

• Implement individualized treatment plans developed by licensed clinicians.

• Teach and model coping skills, emotional regulation strategies, and positive behavior supports.

• Support youth during crises by using de-escalation techniques and trauma-informed approaches.

• Maintain accurate, timely documentation of sessions, progress notes, and incident reports.

• Collaborate with families, educators, caseworkers, and mental health providers to ensure continuity of care.

• Participate in team meetings, clinical supervision, and ongoing training.

• Promote a safe, supportive, and strengths-based environment for all youth.

Important Health and Wellbeing Benefits Begin First Day of Work

• Blue Cross and Blue Shield Health and Dental Insurance
• Eye-Med Vision Benefits
• Employer Paid Life and Long-Term Disability Insurance
• Medical Flexible Spending Account and Dependent Care Account
• Employee Assistance Program

Paid Time Off

• 35 Days Paid Time Off (15 Vacation Days, 12 Holidays and 8 Sick Days)

Additional Benefits

• Retirement Plan 403(b) (employer match after the first year of employment)
• Opportunities for Reduced Tuition for Clinical Master's Degree
• Opportunities for Student Loan Forgiveness
• Mileage Reimbursement

Extensive Training Program

• Two-Week Orientation, Training, and Shadowing
• Weekly Group Supervision
• Weekly Individual Supervision
• Daily Mentoring and Support
• Immediate Access to Comprehensive Online Self-Paced CEU Trainings
• Opportunities for Certification in Evidence-Based Practices

· Bachelor’s degree in Human Services or related field with 1-year experience with DMH youth -OR-

· Associated degree in Human Services or related field with 2 years of experience with DMH youth

· Must be at least 21 years of age 

· Possess creativity and experience with activity-based services

· Valid MA driver’s license with acceptable driving record and current proof of insurance

Acceptable CORI and SORI background record check as required by program  

Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. 

Contact Information:

recruitment@baystatecs.org

857-374-5669