This is a rare opportunity to step into a company at an inflection point and define what it becomes. Reporting to the President, the Head of Product will own Foundation Source’s product organization across multiple platforms and verticals, lead a team of 15+, and drive a platform modernization agenda already in motion. You are not inheriting a finished system. You are shaping and finishing it.

Foundation Source’s product portfolio is organized across three core verticals, each with a distinct strategic mandate and leadership structure:

Private Foundation Software

• Stabilize and modernize core platforms while elevating the client experience and reducing technical debt 

Donor-Advised Fund Software

• Deliver the next-generation giving platform and accelerate growth in a rapidly evolving market 

Planned Giving Software (Endowments)

• Advance key platform capabilities and modernize development and delivery to support long-term scale 

You will set the vision, build the operating model, and drive execution across this complex, multi-product environment at the intersection of fintech, philanthropy, and enterprise software — with direct exposure to executive leadership, private equity ownership, and the board.

Key Responsibilities:

Product Strategy & Vision (25%)

• Own and define the integrated product vision across all platforms and initiatives 
• Translate business priorities, market dynamics, and client needs into a clear, credible roadmap 
• Make and stand behind prioritization decisions across competing investments 
• Communicate direction with clarity and conviction across executive, client, and team audiences

Team Leadership & Organizational Development (25%)

• Lead and elevate a team of ~20 product professionals across product management, design, and operations 
• Build a high-performance culture grounded in ownership, accountability, and execution 
• Raise the bar on product management discipline and cross-functional partnership 
• Assess and build the team structure required to scale 

Platform Execution & Delivery (20%)

• Drive delivery of critical platform initiatives with accountability to outcomes 
• Partner closely with Engineering to improve velocity, reduce technology debt, and increase release reliability 
• Establish a strong operating rhythm across product and engineering 

Cross-Functional Alignment & Stakeholder Management (15%)

• Align Product with Sales, Client Services, and Enterprise Solutions on priorities and execution 
• Represent product in executive planning, investor discussions, and strategic initiatives 
• Connect product decisions to revenue growth, client retention, and market differentiation 

Client Operations & Platform Enablement (10%)

• Oversee Product Support as strategic inputs to product direction 
• Improve service quality, resolution efficiency, and feedback loops into the roadmap 
• Develop and deploy self-service client support tools
• Use client and operational signals to inform prioritization and platform health 

Operational Excellence (5%)

• Establish clear operating cadence, visibility, and accountability across product 
• Implement reporting that provides leadership with clear insight into progress, risks, and outcomes 
• Ensure product operations drive execution, not just reporting 

What Success Looks Like

• A clear product vision that the organization understands and rallies behind 
• Major initiatives delivered with consistency and no surprises 
• Measurable progress on platform modernization and scalability 
• Automation and AI deployed across product functions and platforms
• A product organization recognized for execution, ownership, and impact 
• Strong, trusted partnership with Engineering, clients, and executive leadership 

Desired Knowledge, Skills & Abilities

• 12+ years in product management, including senior leadership ownership 
• Proven ability to set strategy and drive execution in SaaS or platform-based businesses
• Experience working with large, complex financial institutions
• Experience leading complex, multi-product environments 
• Track record of building and scaling high-performing product organizations 
• Strong cross-functional leadership across Engineering, Sales, and Client teams 
• Executive-level communication and decision-making capability 

Strongly Preferred

• Experience in fintech, philanthropy, or adjacent industries 
• Familiarity with payments, ledger systems, fund administration or financial platforms 
• Experience working across legacy and modernized platforms 
• Background in platform consolidation or post-acquisition environments

Job Requirements for Remote Work Environment:

Dedicated Workspace: Must have a home office or workspace that is free of distractions and interruptions to ensure productivity and focus during work hours. 

Reliable Internet Connection: High-speed internet is required to support video conferencing, file sharing, and other work-related technology needs. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.    

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.