Summary

 The Business Accounting Office Manager is responsible for overseeing daily administrative and financial operations, with direct leadership of the Accounts Receivable and Accounts Payable teams. This role ensures accurate financial processing, timely cash flow activities, and strong internal controls while managing office operations and supervising administrative staff. The Office Manager partners closely with leadership to maintain efficient workflows, reliable reporting, and a well-functioning office environment. 

Essential Responsibilities

Financial Operations & Team Leadership

· Lead and supervise the Accounts Receivable (AR) team, accurate payment application, effective collections processes, and resolution of customer account issues.

· Manage and oversee the Accounts Payable (AP) team, including invoice processing, vendor communication, payment scheduling, and statement reconciliation.

· Establish performance expectations, provide coaching, conduct reviews, and support professional development for AR/AP staff.

· Monitor AR aging, AP aging, cash flow timing, and escalate issues proactively.

· Ensure compliance with company policies, accounting standards, and internal controls.

Accounting & Cash Management

· Oversee cash applications, ensuring payments are applied accurately and promptly.

· Manage banking activities, including deposits, and daily cash monitoring.

· Perform or review account reconciliations for bank accounts, credit cards, and general ledger accounts.

· Prepare and post journal entries as part of month-end process and / or as needed.

· Assist with budgeting, forecasting, and financial reporting as needed.

Office & Staff Management

· Supervise administrative and support staff, including hiring, training, scheduling, and performance management.

· Develop, document, and improve office and accounting workflows to increase efficiency and accuracy.

· Serve as a primary point of contact for internal teams, leadership, and external partners.

Operational Support

· Support HR functions such as onboarding, timekeeping, and compliance documentation.

· Coordinate company meetings, calendars, and internal communications.

· Assist leadership with special projects, audits, and process improvement initiatives.

· Other duties as may be assigned.

Qualifications

  ·Proven experience in office management, bookkeeping, or accounting support roles.

· Strong understanding of AR/AP processes, reconciliations, and general ledger accounting.

· Experience overseeing AR/AP teams or similar accounting staff.

· Strong understanding of AR/AP processes, reconciliations, and general ledger accounting.

· Excellent organizational, communication, and leadership skills.

· Ability to manage multiple priorities and maintain accuracy under deadlines.

· High level of professionalism, confidentiality, and problem-solving ability.

· Experience improving accounting workflows or implementing new systems.

· Strong Excel skills and comfort working with financial data.

· Ability to build a positive, accountable, and collaborative team culture.

 Behaviors

Individuals need to have the following behaviors that are needed for superior job performance.

• People-Oriented - The job requires building rapport with a wide range of individuals.
• Frequent Change - The job requires rapid shifts between tasks.
• Following Policy - The job requires adhering to rules, regulations or existing methods.
• Organized Workplace - The job requires establishing and maintaining specific order in daily activities.
• Analysis - The job requires compiling, confirming, and organizing information.

 Physical Demands

Mobility: The person should be able to move around the office or reception area comfortably, including walking, standing, and potentially climbing stairs.

Vision:/Hearing Good eyesight and visual acuity are important for the position to read and process written information, such as messages, memos, and visitor identification.

The individual should have good hearing to effectively communicate with visitors, clients, and colleagues. This includes understanding phone conversations and responding to inquiries or requests.

Manual dexterity: individual should possess good manual dexterity to handle various tasks, such as operating a phone system, computer, keyboard, and other office equipment efficiently.

Lifting: While lifting heavy objects may not be a frequent requirement, the individual may occasionally need to handle packages, mail, or other items of moderate weight.

Working hours: The individual typically work standard office hours; however, they may be expected to accommodate occasional early mornings, or evenings based on the company's needs.

Job Posting Information

This position is with an immediate opening start date and will allow for the proper notice for existing employer. Submit your resume with confidence that all contacts with us are completely confidential. 

Benefits

Palmer Trucks is a family-owned company with nearly 60 years of success, treating everyone with respect and dignity. Our team is always ready to help you find the best benefits package for you and your family. 

Individual, Spouse and Family coverage Multiple Products are affordable and provide value for you and your family.

• Health and Wellness Benefits 
• Medical Insurance 
• Dental Insurance 
• Vision Insurance
• Short-Term Disability
• Supplemental Products like Long-Term Disability 

Financial stability and Retirement Preparedness:

• Our 401(k) program includes a company match 
• Retirement Planning Assistance 
• Financial Guidance and Education 

Paid Time Off:

• Full-time employees enjoy paid holidays and personal time 
• Vacation based on the length of service. 

Resources when we face major challenges and life events:

• Life Insurance Hospital Stay, Critical Illness, other products
• Bereavement Services and Employment Assistance Program
• Mental Health Resources readily accessible and without stigma Insurance

Paid Training and Tools Assistance to do the job right.

About Palmer Trucks

Palmer Trucks is a full-service Kenworth dealership network serving Ohio, Indiana, Kentucky and Illinois with a comprehensive package of products and services. As a family-owned business with more than a half-century history of growth and success, Palmer Trucks has grown to a team of more than 600 individuals. With more than 32 million trucks on U.S. highways and interstates at any given time, a paramount need exists to keep the industry moving forward – 24 hours a day, 7 days a week. 

We maintain a commitment to forming authentic and valuable connections through fulfilling the industry’s unique, time-sensitive needs as a trusted partner. We accomplish this by providing products and services of the highest quality and value - personalized for you. Because of this philosophy, we develop and nurture long-term, valuable relationships with our partners. The Palmer Trucks team has the utmost privilege and gratitude of doing business, and these core values are what keep customers returning year-after-year and are what have kept us On the Road Since 1965. 

Palmer Trucks is an Equal Opportunity Employer. All Applicants are considered for employment without a regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status or any other legally protected.

Revised: August 2025