At Laitek, we specialize in solving one of healthcare’s most complex challenges—secure, accurate, and efficient medical data migration. With deep expertise in DICOM and HL7 standards, our team builds and delivers solutions that help healthcare organizations move and manage data with confidence.
We are growing our team and are looking for an Advanced Integration Specialist to support the successful delivery of migration projects. In this role, you will oversee the setup, monitoring, and execution of migrations, working closely with internal teams and customer environments to ensure projects are delivered accurately and on time. This role is ideal for someone who is technically strong, detail-oriented, and thrives in a hands-on, problem-solving environment.
This is a remote position that requires the employee to be based in the Waterloo region of Ontario, Canada
This position is employed through Enlitic AI Canada, Inc., and operates as part of the Laitek team.
Position Responsibilities:
- Support and contribute to the successful execution of customer data and system migration projects, including setup, monitoring, troubleshooting, and post-migration activities
- Assist with configuring migration environments and processes in collaboration with Integration Specialists and technical teams
- Monitor active migrations to ensure performance and accuracy, including throughput, data integrity, storage status, and system health
- Diagnose and resolve migration-related issues, including failed jobs, partial data transfers, and interface exceptions (e.g., HL7)
- Prepare and maintain migration documentation and reports, including project status updates, issue logs, and post-completion reviews
- Configure and test inbound and outbound data interfaces in coordination with customers to optimize performance
- Participate in migration testing, validation, go-live preparation, and customer communication to address technical risks and dependencies
- Perform post-migration reviews and contribute recommendations for process improvements, optimizations, or product enhancements
- Support non-standard implementations or custom configurations as required
- Respond to customer requests in a timely and professional manner, including participation in technical calls and issue resolution
- Maintain accurate and up-to-date project records and documentation throughout the project lifecycle
- Identify migration process issues and collaborate with senior team members to propose and implement improvements
- Adhere to established procedures, work instructions, and quality management system (QMS) requirements
- Support continuous improvement initiatives related to migration processes, tools, and documentation
Education:
- Bachelor’s degree in a technical or related field or equivalent relevant work experience
- Healthcare or database-related education preferred
Experience:
- Experience supporting or leading complex technical integration or medical data migration projects, with the ability to operate independently
- Intermediate to advanced knowledge of SQL and databases
- Experience working with healthcare systems and medical data, including HL7 interfaces and/or DICOM-based migration processes
- Demonstrated experience providing customer-facing technical support, including issue diagnosis and resolution
- Experience working cross-functionally with technical, project, and operations teams to deliver migrations successfully
- Ability to manage multiple concurrent migrations or workstreams in a fast-paced environment
Benefits & Perks
We offer a competitive and comprehensive benefits package designed to support your health, financial well-being, and work-life balance:
- Fully employer-funded extended health, dental, and vision coverage, including a Health Spending Account (HSA)
- Generous RRSP matching program (up to 6%)
- Flexible, unlimited vacation policy
- 10 paid company holidays per year
- Annual wellness credit to support your well-being