TITLE: Commercial Loan Associate

DEPARTMENT: Credit Administration

JOB SUMMARY:

The Commercial Loan Associate is primarily responsible for preparing commercial loan documents (select markets), maintaining loan files and other servicing responsibilities associated with the bank’s commercial and/or consumer loan portfolio, while complying with credit policy and regulatory guidance. This position will work closely with commercial compliance issues. 

ESSENTIAL FUNCTIONS:

• Assist in applying due diligence in compliance with loan policy and approved structure for each credit in regard to the preparation of commercial loan documentation and make necessary disbursements.
• Record and release all types of collateral documents.
• Assist with clearing loan exceptions/ticklers.
• Effectively communicate with and assist officers, employees, clients and local professionals with any questions or research they may request to satisfy their clients’ needs.
• Assist with a wide range of servicing duties related to loan and depository relationships.
• Maintain knowledge of company policies and procedures as well as internal audit procedures, legal regulations, and requirements.
• May prepare documents accurately for new and renewal loan closings. 
• Create and maintain accurate commercial loan files and properly execute imaging procedures. 
• Ensure proper recording of liens, prepare mortgage releases in satisfaction of loans, abstracting, and mortgage filing. 
• Review files after closing to ensure that all documents are signed and checks prepared for disbursement, advance loans, send payoffs, pay invoices and other post close duties. 
• Adhere to regulations for commercial loan compliance, HMDA (Home Mortgage Disclosure Act), Flood Determination guidelines, Bank loan policy and procedures and all lending regulations. 
• Verify posted loans from the previous day for accuracy and completeness.
• Verify corporate and trust documents for proper signing authorities.
• Review insurance certificates for conformance with bank requirements for new loans, modifications and/or renewals. 
• Obtain payoff information as necessary.
• Respond to telephone and in-person inquiries from commercial loan clients regarding various loan requests or forward inquiries to the party best able to respond to the clients.
• Provide prompt, courteous, and excellent service to internal and external clients.  
• Comply with all company or regulatory policies, procedures and requirements applicable to this position.
• Foster and preserve a culture of inclusion.
• Additional duties and responsibilities may be required to support the company’s mission, vision and values. 

QUALIFICATIONS:

• High School diploma or equivalent required. Associate or bachelor’s degree in business, finance or other related field preferred. 
• A minimum of two years operations or personal banking knowledge or a combination of equivalent education and experience.
• Previous loan experience preferred.
• Ability to interpret, analyze, and communicate financial information effectively to a wide range of clients and audiences. 
• Ability to perform multiple tasks in a fast-paced environment while paying attention to detail.
• Capability to work and collaborate with a variety of individuals and groups in a constructive and professional manner.
• Strong verbal, written and interpersonal communication skills.
• Capability to utilize various banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. 
• Strong customer service skills including the capability to establish rapport with clients.
• Capability to manage sensitive information and uphold confidentiality.
• Strong problem solving and conflict resolution capabilities. 
• Strong analytical skills.

WORKING CONDITIONS:

• Duties are performed in a professional office environment. 
• May require travel.