The Senior Director of North American Sales will lead our retail sales strategy and drive revenue growth across all retailers, including Mass, Pet Specialty, Amazon and Distributors. This senior-level role requires a strategic leader who can scale our retail operations, build high-performing sales teams, and optimize performance across all North American retailers. The role combines strategic leadership with operational excellence to build world-class sales organizations and drive sustainable business growth.

OPERATIONAL Duties

· Develop and execute comprehensive sales strategies aligned with company growth objectives and revenue targets.

· Lead strategic planning and execution for sales across major marketplaces including Mass, Pet Specialty, Independents, Distributors, and emerging opportunities.

· Build and optimize overall strategy and operations across traditional platforms, assuring team implements said goals

· Establish organizational framework for to best manage retailer promotions, programs and seasonal opportunities to assure consistent measurements are applied by all

· Establish organizational standards and consistent application of sales materials, presentation strategies and retail offerings to support goals

· Regularly communicate market and product trends to support product strategy, promotional needs as well as overall industry developments

· Collaborate with C-suite and cross-functional teams including product, supply chain, marketing and finance to align sales initiatives with business goals.

· Establish KPIs and reporting frameworks to measure success across all retailers and provide regular performance updates to executive leadership.

· Lead budget allocation and ROI optimization across all retailers to assure desired profits are maintained. Work to assure pricing is aligned at all times

· Create meaningful sales reporting and assure sales team understands and responds in timely fashion

· Create and launch standardize line-review approach and method to maximize productivity of each set. Train sales team to proactively engage in strategy throughout year

MANAGERIAL Duties

· Build, mentor, and lead a high-performing sales team with goal of creating best in class sales professionals.

· Recruit top talent, establishing and monitoring clear performance metrics for each team member.  

· Working closely with direct reports, create professional development paths for team members.

· Direct pricing strategy and inventory optimization initiatives to maximize profitability across all retailers. Assure team monitors and enforces MAPP policies

· Foster a culture of innovation, collaboration, and continuous learning within the sales organization.

· Develop measurement systems to track all inhouse and retailer marketing effectiveness.

· Working through team, champion retailer relationships to build lasting partnerships and strengthen cooperation

· Bachelor’s degree in business, Marketing, Economics, or related field required; 

· 10+ years experience in sales management with demonstrated revenue growth results.

· Senior leadership roles managing teams of 10+ people with proven ability to build and scale sales organizations.

· Proven track record of success with across all types of retailers

· Extensive background in building and using reports to enhance performance and achieve sales goals

· Expert-level knowledge line review analysis and promotional effectiveness. 

· Strong analytical skills with experience in Google Analytics, Tableau, or similar BI tools for data-driven decision making.

· Familiar with Walmart, Target, Chewy and other key retailer in-house metrics and reporting

· Experience in consumer goods, retail, or related industries preferred, including deep understanding of MAPP implementation

· Strong project management and cross-functional collaboration skills with ability to influence at executive level.

· Excellent communication and presentation abilities for C-suite and board-level reporting.

· International marketplace experience preferred.

· Experience with brand management and product launches a plus.

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Compensation

• From $200,000 annually

Work Location

• KONG Headquarters - Golden, Colorado
• Onsite Monday through Friday 

Benefits

• Health, Dental and Vision Insurance with low-cost premiums
• Access to voluntary benefits
• Employer paid short-term/long term disability and life insurance
• 401k with employer matching
• 12 Paid Holidays
• Personal Leave Accrual
• Pet Insurance, Tuition reimbursement, dog toys, and more!