Position Overview

The EWP Manager is responsible for leading the engineered wood products department, including sales support, product management, design operations, and inventory strategy. This role oversees the performance and development of the EWP design and sales support team while ensuring accurate layouts, efficient workflow, and strong customer service. The position works closely with Sales, Operations, and branch leadership to support residential, multi-family, and commercial projects while driving profitable growth within the EWP category.

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Essential Functions

•  Lead the overall performance of the EWP department, including design operations, sales support, and product management.
•  Supervise the EWP Supervisor and support the development and productivity of the EWP design and coordination team.
•  Establish department goals related to sales growth, design productivity, project timelines, and customer service performance.
•  Provide technical guidance and problem-solving support for complex residential, multi-family, and commercial projects.
•  Partner with Sales leadership to expand EWP sales opportunities and strengthen customer relationships.
•  Manage the EWP product lifecycle including purchasing coordination, pricing support, vendor relationships, and product launches.
•  Monitor inventory levels, product turns, and aging to maintain efficient inventory performance and product availability.
•  Coordinate with purchasing and operations teams regarding product availability, freight considerations, and material planning.
•  Maintain strong vendor partnerships and support cost management through effective product and supply coordination.
•  Monitor and analyze performance indicators including gross margin, category growth, and product performance.
•  Communicate market trends, product updates, and competitive activity to branch leadership and sales teams.
•  Support customer engagement through jobsite visits, project consultations, and relationship development as needed.
•  Evaluate opportunities for new products and expansion of the EWP product offering.
•  Ensure drafting standards, product specifications, and workflow procedures remain consistent across the EWP team.
•  Coordinate product training and technical education for internal teams and customers.
•  Collaborate with other EWP Managers across locations to maintain consistent design practices, workflow processes, and performance standards.
•  Perform additional duties and responsibilities as assigned to support IWP’s Vision, advance its Mission, and uphold the Organization’s Values.

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Leadership Responsibility

•   Direct oversight of the EWP Supervisor and the EWP department team including technicians and support staff.
•   Responsible for team development, succession planning, and performance accountability.
•   Foster a culture of collaboration, continuous improvement, and operational discipline.

Qualifications and Experience

•   Minimum Seven (7) years’ experience in engineered wood products, drafting, construction design, or related industry preferred.
•   Demonstrated experience managing complex residential or commercial structural layouts.
•   Strong understanding of EWP applications, structural design principles, and construction practices.
•   Experience with PrebuiltML X, and/or AutoCAD required.
•   Strong leadership, communication, and organizational skills.
•   Ability to analyze product performance and support strategic product decisions.

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Core Competencies

•   Department leadership and operational management.
•   Engineered wood product design expertise.
•   Product lifecycle and vendor management.
•   Sales collaboration and customer relationship development.
•   Strategic planning and performance analysis.
•   Cross-functional communication and coordination.

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Education

•   High school diploma or equivalent required.
•   Technical coursework or experience in drafting, construction management, engineering technology, or related field preferred.

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Work Environment and Physical Requirements

This position operates in a professional office environment with frequent interaction with internal teams, vendors, and customers. The employee is regularly required to sit, stand, walk, see, hear, and communicate. The role may require occasional travel to customer locations or job sites and the ability to lift and move up to 50 pounds. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.