Director of PACE Quality and Compliance (Full-Time Monday-Friday) (Hybrid Work Environment)

Location: Esperanza Brighton Park South, 4720 S California Ave.

Salary Range: $120,000 – $145,000

Why You'll Love Working With Us

At Esperanza Health Centers, we’re more than a healthcare provider—we’re a mission-driven organization committed to delivering high-quality, compassionate care to our communities. As part of our PACE (Program of All-Inclusive Care for the Elderly) leadership team, you’ll play a critical role in shaping systems that ensure excellence, compliance, and continuous improvement in care delivery.

We invest in our people and offer benefits that support your professional growth and well-being:

• Competitive salary and comprehensive benefits package
• BCBS Medical PPO Plans
• Ameritas Dental & Eye Med Vision Coverage
• Tuition Reimbursement (up to $5,000/year)
• 10 Paid Holidays + 21 Days of Paid Time Off
• Opportunities for leadership impact and organizational growth
• A collaborative, mission-focused culture

Your Role & Impact

As the Director of PACE Quality and Compliance, you will lead the development, implementation, and oversight of quality improvement and compliance programs. You’ll ensure regulatory excellence while driving meaningful improvements in participant care and organizational performance.

Leadership & Program Development

• Serve as a key member of the PACE Leadership Team
• Lead development of policies, procedures, and operational infrastructure for program readiness and expansion
• Represent the organization in quality and compliance matters with CMS and the National PACE Association
• Support cross-functional leadership, including providing backup support to the PACE Center Director

Quality Improvement & Performance Excellence

• Oversee all aspects of the PACE Quality Program, including data collection, analysis, and reporting
• Develop and monitor quality indicators to improve participant outcomes
• Lead Quality Improvement Committee (QIC) and related subcommittees
• Conduct root cause analyses and implement corrective action plans
• Manage participant satisfaction initiatives and survey processes
• Collaborate with interdisciplinary teams to drive continuous improvement

Compliance & Regulatory Oversight

• Ensure compliance with all state and federal regulations, including CMS and Illinois HFS requirements
• Lead audit preparation, execution, and follow-up activities
• Oversee incident reporting, grievance processes, and compliance investigations
• Partner with Compliance leadership to implement and monitor the PACE Compliance Program
• Maintain oversight of HIPAA training, risk assessments, and fraud, waste, and abuse (FWA) prevention

Data, Reporting & Training

• Analyze trends and translate data into actionable insights
• Prepare reports and presentations for leadership and Board review
• Develop and deliver staff training on quality, compliance, and regulatory standards
• Foster a culture of compliance, accountability, and continuous learning

What We’re Looking For 

• Strong leadership, analytical, and problem-solving skills 
• Deep understanding of healthcare quality improvement and compliance frameworks 
• Ability to manage multiple priorities in a dynamic, fast-paced environment 
• Excellent communication and relationship-building skills 
• Experience working collaboratively across interdisciplinary teams 
• High level of integrity and commitment to ethical standards 

Qualifications 

• Bachelor’s or Master’s degree in healthcare administration, nursing, or related field 
• Minimum 5 years of healthcare experience required 
• At least 3 years of experience in quality and/or compliance 
• Prior leadership or management experience preferred 
• Experience with PACE programs or elderly populations preferred 
• Knowledge of HIPAA, CMS regulations, and healthcare compliance standards strongly preferred 
• Certification in Healthcare Compliance (CHC) preferred 

What You Get in Return 

• A leadership role with direct impact on care quality and organizational success 
• The opportunity to shape and grow a high-impact PACE program 
• A supportive, mission-driven environment focused on serving vulnerable populations 
• Professional growth and development opportunities 

Ready to Join Our Team? 

If you’re a strategic leader passionate about quality, compliance, and improving healthcare outcomes, we’d love to hear from you—start a conversation with us. Make an Impact and Apply now to help join Esperanza in serving our community!