Who We Are:

The Global Technology Industry Association (GTIA) is the only vendor-neutral, non-profit membership community connecting and representing the worldwide IT channel. We set our members up for success by providing benefits that include trusted resources and networking opportunities. In addition, the association sets industry standards that enable companies to build sustainable, secure, and profitable businesses in an ever-changing technology landscape. Internationally, GTIA represents tens of thousands of professionals from more than 2,000 MSPs, solution providers, vendors, distributors, and other companies serving the channel.

We were formerly known as the CompTIA Community (the membership arm of CompTIA). The association was renamed as GTIA in 2025, but that’s not where our story begins. Our association has a long history of serving businesses in the IT channel and technology professionals.   

 Through education, training, philanthropy, and market research, GTIA promotes industry growth; we are committed to creating an environment where innovation happens and the opportunities and benefits made possible by technology are available to all.  

Summary

The Manager, ITSP Membership Growth is an outbound, growth-focused role responsible for identifying, pursuing, and closing new IT Solution Provider (ITSP) memberships for GTIA. This position actively recruits new members at industry and partner events while representing GTIA at conferences and community gatherings. Ideal for a motivated sales professional with a passion for the IT channel and a track record of closing new business. 

Essential Duties and Responsibilities

• This is a growth-focused, outbound role; the Manager, ITSP Membership Growth is expected to proactively identify, pursue, and close new IT Solution Provider memberships with urgency and persistence.
• Drive new member growth by consistently executing targeted call and email outreach, meeting monthly activity benchmarks, and achieving defined new member acquisition goals for IT Service Provider membership.
• Diligently creates and pursues sales leads, including leveraging other GTIA Community support resources as required
• Understand and communicate GTIA’s value proposition to key members and prospects, closing new company memberships
• Identifies and defines member business needs, determines appropriate GTIA solutions, and develops proposals for review and engagement
• Successfully and professionally deliver presentations to key prospects through face-to-face meetings and virtual platforms
• Perform other related duties as assigned 

General

• Maintains an up-to-date understanding of GTIA’s products and service offerings, industry trends, and technical developments that affect target markets
• Represents the GTIA Community at qualified industry meetings/events to promote GTIA services
• Participate in membership forecasting and planning in an effective manner

 Key Performance Metrics

• Consistent quarter-over-quarter increase in net new IT Solution Provider memberships closed. 
• Demonstrated improvement in converting prospective ITSPs from initial outreach to signed membership. 
• High percentage of new ITSP members successfully onboarded to GTIA benefits, Communities, and events within a defined window of joining

Skills and Qualifications

• Strong cold calling, outbound sequencing, and pipeline generation skills with high activity levels
• Superior Microsoft Excel, PowerPoint, and Word skills required
• HubSpot, or other CRM related experience
• Microsoft Teams, Zoom (meeting and webinar formats)
• Superior interpersonal, written, and verbal communication skills
• Comfortable with public speaking
• Superior customer/member service ethic
• Outstanding level of attention to detail and quality
• Proven ability to work directly with C-level member contacts
• Proactive with a high degree of intellectual curiosity and a self-driven learner
• Ability to work both independently and within cross-functional teams
• Strong organizational skills to manage multiple projects and tasks simultaneously, ensuring deadlines are met and resources are allocated effectively
• Travel as required (approx. 30%), including occasions outside of normal working hours e.g., networking opportunities that take place in the evenings

 Education and/or Experience

• Degree preferred but not required for the role
• 3+ years of direct experience in the related field
• Experience in IT channel sales, particularly working with IT Solution Providers (ITSPs) or Managed Service Providers (MSPs), is preferred.

Why Join Us:

We're a team of driven, creative problem-solvers who are passionate about empowering people to realize their full potential. We foster a collaborative and inclusive culture where ideas are welcomed, growth is encouraged, and success is celebrated. We're not just looking for employees; we're looking for partners who share our vision and are eager to contribute to our purpose. If you're ready to unlock your potential and reach new heights, join us today. 

Our team works hard, and we recognize the importance of taking care of our own. We offer our employees a comprehensive suite of benefit offerings, including:

• Medical benefits
• Annual corporate bonus
• Opportunity for spot bonuses up to $2,500
• GTIA contribution towards the workplace retirement account
• Flexible work schedule, with summer hours for five months
• Unlimited paid time off
• Fertility coverage - $25,000 Lifetime Benefit 
• $900 Annual broadband reimbursement
• $500 Home office equipment reimbursement
• Various other benefits and rewards

GTIA seeks excellence through diversity in its staff. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status.