Practice Manager (Dermatology Practice)

Plymouth Dermatology Associates | Plymouth, MA

For nearly 30 years, Plymouth Dermatology Associates has been providing Medical, Surgical, and Cosmetic Dermatology Services to Plymouth and the surrounding South Shore Communities. Known for its patient-centered approach and dedication to high-quality care, Plymouth Dermatology Associates continues to grow while maintaining the personalized experience patients have come to trust. 

Plymouth Dermatology Associates is seeking a hands-on Practice Manager to lead day-to-day clinical and operational activities within the practice. This role is responsible for supporting providers, leading staff, strengthening workflows, improving accountability, and helping the practice grow while maintaining a high standard of patient care. The right candidate will be both people-focused and systems-focused — someone who can lead a team, improve operations, and create consistency across the practice.

Key Responsibilities 

• Oversee day-to-day clinical operations, including patient flow, room utilization, and team support 
• Oversee our Medical Dermatology, MOHS and Aesthetic Center 
• Ensure exam rooms, equipment, systems, and clinical spaces are functioning 
• Develop, maintain and reinforce standard operating procedures and clinical workflows 
• Support scheduling, referrals, and insurance-related processes Identify workflow gaps and implement improvements

Staff Leadership & Development 

• Hire and support clinical staff through onboarding, training and day-to-day workflows 
• Set expectations and hold staff accountable to performance, behavior, and workflow standards 
• Conduct evaluations and ongoing development conversations 
• Build and maintain schedules to support patient volume and provider needs

Quality, Compliance & Patient Experience

• Partner with leadership on operational planning, performance tracking, and growth initiatives 
• Monitor key performance indicators tied to clinical efficiency and patient experience 
• Support revenue cycle, referral tracking, and related administrative processes 
• Implement new services and technology as the practice evolves
• Develop and maintain provider outreach initiatives and referral relationships to ensure continued prominence within the South Shore and Cape Cod networks

Qualifications 

• Bachelor’s degree preferred in healthcare administration, health sciences or related field
• 3-5+ years of clinical management experience in an outpatient or specialty practice preferred 
• Experience supervising staff performance and supporting clinic operations 
• Strong leadership, communication, and problem-solving skills 
• Familiarity with EMR and practice management systems 
• Understanding of medical compliance, documentation standards, and clinical workflow 
• Dermatology or other specialty practice experience strongly preferred 
• Comfortable leading in a structured, growth-oriented, SOP-driven environment

Schedule

• Full-time Monday-Friday in person  (Plymouth, MA) 
• Daytime hours aligned with practice operations 
• Salaried, exempt position May require operational communication beyond office hours

Compensation & Benefits 

• Competitive salary based on experience $75,000-$100,000 
• Health, dental, and vision insurance 
• Paid time off and holidays 401(k) with employer match