HRIS Manager
Washington DC CLOUDHQ
Description

  

The HRIS Manager is a critical operational and strategic role within the Human Resources function, combining management of HR technology with oversight of day-to-day human resources functions to ensure efficiency, compliance, and data integrity. This individual is responsible for the end-to-end management of all HR information systems, workforce data integrity and technology-enabled HR processes. The HRIS Manager serves as the primary liaison between HR, IT, Finance and third-party vendors to ensure our people systems are accurate, scalable and aligned with organizational goals.

This is a hands-on role requiring a data-driven professional who brings both technical depth and a strong understanding of HR operations; someone who can translate business needs into system solutions and enable the HR team to make evidence-based decisions and optimize HR records and information management.


Principal Duties & Responsibilities 


HRIS Management

  • Serve as system owner and primary administrator for all HR technology platforms, including the core HRIS, ATS, benefits portals, LMS and workforce management tools.
  • Oversee configuration, security, troubleshooting, and ongoing optimization.
  • Lead HRIS-related projects end to end, including system implementations, upgrades, API integrations with other business tools, open enrollment configuration, and workforce data migrations; managing timelines and stakeholder communications.
  • Delivering standard and ad hoc reports, dashboards, and analytics; ensuring data integrity and reporting accuracy through regular audits.
  • Manage vendor and partner relationships including SLAs, escalating issues as appropriate and drive resolution.
  • Serve as the primary escalation point for HRIS-related inquiries and system issues. 
  • Drive process improvement and automation by maintaining up-to-date user guides and training materials, enabling HR staff and employees with system functionality and self-service tools.

Compliance Management

  • Lead compliance management with applicable HR laws and internal compliance audits that support company certifications or HR related registrations.
  • Serves as primary HR point of contact with company’s Information Security Management System steering committee.
Requirements

Education: Bachelor’s degree in human resources or related field, highly preferred

Certification: PHR or SHRM-CP Certification highly preferred

Experience:  5-8 years progressive HR technology and operations experience


Required Knowledge and skills:

  • Advanced HRIS expertise, with strong proficiency in system administration, data analysis, reporting tools (including Excel), and experience supporting system implementations and enhancements. 
  • General knowledge of U.S. employment and benefits laws, including EEO, FLSA, FMLA, USERRA, ERISA, NLRA, and ADA. 
  • Data-driven problem solver with the ability to analyze information, design solutions, and support informed decision-making. 
  • Strong project and process management skills, with experience designing, implementing, and continuously improving HR operational workflows. 
  • Exceptional communication and interpersonal skills, able to translate technical concepts for non-technical stakeholders while maintaining a high level of internal customer service. 
  • Highly organized and detail-oriented, with proven ability to manage multiple priorities, meet deadlines, and apply sound judgment that impacts project scope and outcomes. 
  • High ethical standards and professional discretion, particularly in handling sensitive and confidential information. 
  • Experience with compliance frameworks, including ISO audits or comparable regulatory environments. 
  • Self-motivated, reliable professional with a strong work ethic, excellent time management, and independent decision-making capability.