Location: Hybrid — National Capital Region; on-site at TSA Headquarters (Springfield, VA) and Bren Mar Facility (Alexandria, VA) as required

Position Summary:

This role provides senior-level operations and maintenance (O&M) project management leadership for federal facilities contractor support services to the Department of Homeland Security (DHS), Federal Protective Service (FPS) Construction/O&M Branch. The O&M Project Manager serves as Key Personnel and the contractor's lead for the efficient maintenance, repair, and operation of building systems and equipment across the FPS portfolio — including HVAC, plumbing, electrical, security, and other building infrastructure — ensuring building systems function reliably to support FPS's mission across an approximately 820,000 square-foot portfolio.

This position provides O&M project management support to ensure integration and alignment of long-term facilities planning with space and project delivery activities. Working under the direction of the Contractor Program Manager and in close coordination with the FPS Construction/O&M Branch Quality Assurance Evaluator (QAE), vendors, and FPS leadership, this position delivers preventive maintenance schedules, system upgrades, capital replacement planning, and emergency response across regionally distributed federal facilities.

Responsibilities:

• Serve as the lead O&M Project Manager for FPS, guiding stakeholders through the complete O&M lifecycle from preventive maintenance scheduling through equipment replacement and capital planning

• Develop and implement ongoing maintenance schedules for HVAC, plumbing, electrical, security, and other building systems across the FPS portfolio

• Monitor system performance and identify issues proactively to prevent failures

• Coordinate routine inspections and preventive maintenance tasks; track preventive maintenance compliance metrics

• Manage vendor and contractor relationships for repairs, preventive maintenance, and system upgrades

• Negotiate scopes of work and review contractor proposals, performance, and invoicing for O&M activities

• Maintain detailed records of maintenance activities, repairs, and system histories in the system of record (currently ServiceNow; transition to Tririga® or successor system as directed)

• Ensure compliance with safety regulations, building codes, and applicable federal facility standards (OSHA, NFPA, ASHRAE, and other relevant codes)

• Respond promptly to emergency repairs and system failures to minimize downtime

• Conduct regional facility assessments to evaluate building system conditions and identify maintenance, repair, and modernization needs

• Identify equipment lifecycle replacement needs and contribute to the Real Property Capital Plan and Annual Integrated Project Plan (IPP)

• Develop and present business cases for major equipment replacement, system upgrades, and capital investments

• Coordinate with the FPS Construction/O&M Branch Quality Assurance Evaluator (QAE) on contractor performance, quality, and compliance

• Provide O&M project management support to ensure integration and alignment of long-term facilities planning with space and project delivery activities

• Support and track O&M budget planning for all occupancies, projects, and services

• Contribute to recurring deliverables including the Build-Out/Reconfiguration Progress Tracker (Monthly), Annual Integrated Project Plan (IPP), Real Property Capital Plan, and O&M-specific status reporting

• Draft Standard Operating Procedures (SOPs) for recurring O&M processes

• Provide weekly status updates and final summary reports on assigned O&M activities, findings, and recommendations

• Comply with all DHS/FPS rules, regulations, safety, and security policies; complete required DHS IT Security Awareness Training and sign DHS Rules of Behavior

• Performs other related duties as assigned 

Required Qualifications:

• Minimum of ten (10) years of progressively responsible experience in operations and maintenance project management, facilities management, or building systems engineering — required

• Active Project Management Professional (PMP) certification — explicitly required; candidates without an active PMP will not meet the minimum threshold

• Active Federal Acquisition Certification for Program and Project Management (FAC-P/PM) Level II earned within the last five (5) years, or equivalent — required

• Demonstrated experience managing O&M programs across multi-site portfolios, including HVAC, plumbing, electrical, and security systems

• Expert working knowledge of building systems including HVAC, plumbing, electrical, security, life safety, and building automation systems

• Working knowledge of preventive and predictive maintenance methodologies, equipment lifecycle planning, and capital replacement strategy

• Working knowledge of FAR, HSAR, DHS regulations, GSA real property regulations, and federal facility safety and code compliance requirements (OSHA, NFPA, ASHRAE)

• Proficiency with computerized maintenance management systems (CMMS) and IWMS/CAFM platforms (ServiceNow, IBM TRIRIGA® or comparable)

• Proficiency with project management software and scheduling tools (e.g., MS Project)

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Strong vendor management, negotiation, and contract administration skills

• Excellent written and verbal communication skills in English for advising senior government leadership, preparing briefings, and interfacing with vendors and DHS stakeholders

• Ability to prioritize competing deadlines and manage O&M workload in a hybrid federal environment

• Consistent attention to detail with the ability to identify and resolve discrepancies in maintenance records and vendor performance

• Demonstrated proficiency in oral and written communication, evidenced by experience preparing and delivering reports, analyses, and briefings to executive-level audiences

• Strong communication and stakeholder engagement skills at the senior executive level

• Ability to organize necessary resources, including people, tools, and time to meet tight deadlines and achieve desired results

• Ability to prioritize and handle multiple project deadlines

Preferred Qualifications:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Construction Management, Facilities Management, or a related technical field; Master's degree preferred

• Active Certified Facilities Manager (CFM) or comparable senior O&M credential

• Prior experience supporting DHS, FPS, GSA, or another federal CFO-Act agency

• Familiarity with the GSA OASIS+ contract vehicle and federal task order environments

• Experience supporting federal real property audit readiness or facility condition assessments

• Experience with LEED, WELL, or comparable sustainability certifications

• Familiarity with building automation systems (BAS) and building management systems (BMS) integration

Other Requirements:

• U.S. citizenship required

• Must be able to obtain and maintain a DHS Entrance on Duty (EOD) suitability determination; requires a favorably adjudicated background investigation and favorable fingerprint results

• Must complete DHS IT Security Awareness Training within 30 days of contract award and annually thereafter by October 31

• Must complete Privacy at DHS: Protecting Personal Information training within 30 days of award and annually thereafter

• Must sign DHS Rules of Behavior prior to accessing any DHS systems or sensitive information

• Must safeguard Controlled Unclassified Information (CUI) in accordance with HSAR 3052.204-72 and DHS Policy Directive 4300A

• Residence within the National Capital Region (NCR) and ability to report to TSA Headquarters (Springfield, VA) and the Bren Mar Facility (Alexandria, VA) as mission needs require

• Ability to travel regionally to conduct facility assessments, oversee maintenance operations, and assess equipment lifecycle conditions

• Ability to access mechanical, electrical, and equipment spaces; light physical activity including stair climbing, ladder use under safe conditions, and moving through active building system areas

• No conflicts of interest with U.S. Government employment

• Occasional off-hours work including evenings, weekends, or holidays may be required to meet task order requirements

Physical Demands: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable people with disabilities to perform the described essential functions of the job.

• Physical demands: While performing the duties of job, employee is required to stand; walk; sit; use hands to fingers, handle or feel objects; reach with hands and arms; talk and hear; type/use computer and phone. Prolonged Sedentary work that primarily involves sitting/standing. Light work that includes moving objects up to 40 pounds.
• Non-Physical demands: Frequently requires performing multiple tasks simultaneously, working closely with others as part of a team, and tedious or exacting work. Occasionally requires time pressures, emergency situations, and frequent change of tasks. Rarely requires irregular schedule/overtime and noisy/distracting environment.
• Work environment: Generally, an office-type position. The noise level in the work environment is usually quiet in office settings and moderate in other situations. This is primarily a work-from-home position, with some travel to Corporate Office area as needed. Requires eligibility to work in the US and may require a background investigation or security clearance.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Email hr@qedei.com if you would like to request an accommodation.