ERSEA Technician

Department: Head Start

Location: Juneau

Exemption Status: Non-Exempt

Pay Grade(s): 7 ($25.26-$28.43+ DOE) 

Purpose: Completes tasks and/or computations related to Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA), and the Parent, Family, Community Engagement (PFCE) service areas in accordance with the Head Start Program Performance Standards (HSPPS), Tlingit & Haida Head Start policy and procedures and other corresponding federal, state and local regulations. This position also safeguards accurate, complete, efficient input into database systems, including generating reports. 

Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation:

• Will develop and maintain accurate, complete and confidential data in accordance with program requirements, with Federal, State, Local and Tlingit & Haida Policies and Procedures.

• Establish initial child files and oversee addition of current program-related documentation in collaboration with component coordinators.

• Follow Tlingit & Haida attendance protocols, ensuring proper documentation while promoting regular attendance for families.

• Monitor enrollment vacancies and waitlist. Communicate with families regarding missing documentation and enrollment status.

• Support recruitment through community outreach, events, and partnership.

• Input and monitor family data, engagement activities and outcomes in specialized systems like ChildPlus. 

• Collect, aggregate and analyze data to support family progress and strengthen efforts to provide quality services for children and families. 

• Generate reports and summaries for program staff and management to monitor family partnership progress.

• Verify the accuracy and completeness of data submitted by family workers by performing periodic audits of program files.

• Maintaining "master lists" of community partners (food banks, clinics, shelters) within the database for quick referral generation.

• Assist the Head Start Data Team

• Assist with front office duties

• Other duties as assigned.

Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively:

• Excellent written and verbal communication skills.

• Excellent computer skills.

• Ability to analyze and interpret complex information from multiple sources.

• Ability to manage priorities in a changing environment with limited information.

• Ability to work independently and as a team member

• Maintain confidentiality in accordance with agency policy and legal requirements.

• Be honest, reliable and dependable.

• Respect and maintain the rights and privacy of all staff, parent, and children.

• Attend mandated trainings and meetings, and seek out staff development opportunities.

• Adhere to NAEYC Code of Ethical Conduct.

• Knowledge of, and ability to stay current with, Head Start Program Performance Standards

• Familiarity with Tlingit, Haida, and Tsimshian cultures.

Minimum Qualifications (education, experience, skills):

• Associates degree in Business Administration or related fields.

• Two (2) years’ experience in equivalent position.

• Must be 21 years of age with a Valid Driver’s License.

Preferred Qualifications (education, experience, skills):

• ERSEA Management Certification

• Current First Aid/CPR certificate.

• Knowledge and experience working with Alaska Native cultures, traditions, and history.

Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation:

• The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs.

• Must provide a TB screening and basic physical exam within ninety (90) days of hire with follow-up every three (3) years at employee's expense

Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Travel will be required on small aircraft, jet or ferry to conduct site visits/observations.

• Flexible hours may be required, including evenings and weekends for events and workshops.

• Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.