The Role: R2i is seeking a Senior Project Manager who will manage and lead R2i client enterprise-level technical projects. The Senior Project Manager is expected to understand the client’s organizational goals and work with internal team members to successfully facilitate the development and execution of assigned marketing technology projects. This includes enterprise website builds and digital transformation engagements.   

To be successful in this role, you’ll need to be a self-starter and have a passion for innovative technology.  This role requires you to think quickly under pressure, who’s used to working in an autonomous style and be able to positively motivate and engage the team for a successful delivery.  

Principle Job Duties and Responsibilities: 

The below list represents the major tasks assigned. They are not intended to be an exhaustive list of all tasks. 

• Manage assigned enterprise-level website and technical implementation projects or tasks 

• Balance project scope, priorities, timeline and client goals with various cross-functional teams assigned

• Create detailed project plans that identifies the activities needed to successfully complete the project 

• Determine the resources required to complete the project and formulate a detailed resource plan

• Work with internal team members in the coordination and management of the projects cross-functional resources 

• Deliver projects on time and within budget; strong change management skills

• Proven ability to manage and meet project criteria outlined in the project scope of work to successful completion

• Monitor project budget, hours reporting and projections to include preparing for monthly project invoicing  

• Ability to report budget and variances to VP of Project Management on a regular basis 

• Escalate risks to VP of Project Management 

• Experience managing multiple projects simultaneously

• Understand client’s business objectives and serve as single point of contact for assigned projects

• Strong business and marketing acumen

• Work with client and team to provide the client’s perspective on their business and organizational challenges as it relates to the project or technical initiatives

• Drive all internal project team communications, keeping clear and constant communication channels open 

• Actively lead or participates in all client communications to include status calls, meetings, internal team communication with the client, meeting minutes, etc. 

• Ensure that all project resources receive an appropriate orientation to the project and understand R2i’s process and methodologies 

• Educate the client on R2i’s process and methodology and strategic rationale to ensure optimal results 

• Creative thinking and problem solving

• Strong interpersonal and communication skills – both written and verbal

• Strong organizational skills

• Ensure all project information is properly documented, stored and shared as appropriate

• Ability to collaborate effectively at all levels and functions

• Attain a very high client satisfaction rating throughout the engagement and ensure long-term client relationship 

• Ability to multi-task, work within tight deadlines, grace under pressure

• Proactively identify new opportunities within the account 

• Create/deliver change requests and statements of work to existing clients

• Assist in functional requirements and acceptance testing as needed

• Provide technical support and relevant training for clients as needed

• Lead a project retrospective upon completion of engagement and capture project lessons learned to share with internal team members and senior leadership

• 5-7+ years of project management experience

• Prior experience working as a client facing Project Manager, within a digital agency environment preferred, specifically as it relates to enterprise development initiatives and full lifecycle website development

• Bachelor's degree or equivalent work experience required

• Familiar with website production processes and workflows as well as agile methodologies

• The ability to communicate high-level concepts and overall business direction to stakeholders

• Ability to work under tight deadlines and respond to shifting priorities, schedules, and deliverables across multiple work streams

• Experience in Agile development with scrum and running sprint planning with full development teams

• Experience working effectively in teams; share responsibility for results, provide and accept feedback

• Experience building strong relationships and positively influencing stakeholders and teams

• Ability to manage teams across different geographies to produce results in a timely manner

• Capacity to accurately and articulately document information

• Proficiency in MS Project and/or Smartsheet, experience in Jira and Confluence

• Desire to work with new and innovative technology 

• Adobe Experience Cloud and Adobe MarTech Experience a plus

• Ability to work in a rapidly growing, fast paced, dynamic company

• Some travel may be required

About R2integrated:

R2integrated is a digital marketing agency with national presence, headquartered in Baltimore. Our value is in delivering integrated technology solutions that connect customer experiences and drive measurable impact for our clients. Core capabilities span across marketing technology, experience design, media, and digital marketing, designed to advance customer engagements and deliver impactful results. For over fifteen years, we have worked with clients to deploy best-in-class marketing technology and unify the customer journey. R2i serves segment leading clients, including Hershey, Perdue, MIT, Pentair, CloudBlue, Feeding America, University of Michigan, Johns Hopkins Carey Business School, and Senseonics.