Reporting to the Director of Advancement Operations, the Data Services Analyst is a full-time, benefits-eligible, non-exempt position which holds responsibility for critical aspects of the Advancement services and data functions for LSTC’s Advancement office. The Analyst’s portfolio includes reporting and analysis; maintaining data integrity and the overall health of the database; serving as Raiser’s Edge knowledge expert, database manager and training coordinator; and playing an instrumental role in supporting all fundraising initiatives including events, annual giving, and major gift prospect development. 

Job Duties and Responsibilities:

Advancement Reporting and Analysis

• Build and create regular and ad hoc reports to show fundraising performance
• Use analytics strategies to evaluate and assess fundraising initiatives, appeals, team performance, constituent engagement, prospect identification, and make financial projections
• Respond to internal or external requests for data and queries to facilitate core operational functions or answer questions to help drive decision-making 
• As a member of the Advancement Operations team, part of various projects to update records, assist with communications, and support operational improvements
• Manage annual reporting requirements for external and partner organizations, auditors, and accreditors

Data Integrity and Health of the Database

• Bear primary responsibility for health and integrity of Raiser’s Edge constituent database
• Strategically identify data entry errors and create mechanisms to lessen occurrences
• Identify global issues affecting database and recommend paths to correct or improve 
• Maintain constituent data as one of key team members responsible for clean and reliable constituent data
• Review and reconcile gift transactions, ensuring proper data feed to Financial Edge and working with Finance department to address and resolve discrepancies
• Schedule and coordinate regular uploads and data transfer from internal and external sources

Database Management and Training

• Grant, manage, and maintain proper database access through standard protocols 
• Create training regimens for all access levels, using Blackbaud resources and LSTC instruction
• Represent Advancement in institution-wide projects relating to data sharing, security, and use
• Trouble shoot issues as needed with Blackbaud, PaperSave and other providers
• Serve as subject matter expert for various current and future database tools 
• Plan where department makes future improvements based on enhancements available 

Support for key initiatives and processes

• Provide support for events such as Homecoming and Giving Day, particularly providing expertise on using technology to increase success
• Play lead role creating and maintain processes and data operations that support effective prospect and moves management and success tracking
• Create queries and data pulls as needed to plan for visits and campaigns
• Through wealth screening, analytics, and other ranking tools, define and refine prospect ratings and determine where qualification and cultivation of donors should be focused
• Serve as key member or the annual giving team, driving segmentation, analyzing donor behavior and appeal performance 

Required Qualifications:

• BA/BS degree required
• Experience providing functional support in a fast-paced environment
• Strong administrative and organizational skills. Ability to meet deadlines and prioritize workflow
• Ability to conduct professional, high-level conversations with donors and maintain confidentiality on a variety of sensitive topics
• Expert skills using Excel and other tools to manage and analyze data sets
• Extensive Raiser’s Edge knowledge and experience creating queries, exports, dashboards, and reports  
• Demonstrated experience creating data visualizations to illustrate trends and performance

Preferred Qualifications:

• Experience in seminary, higher-education, nonprofit, or church-related environment
• Advanced degree or certificates with analytics, data operations and statistics

Special Demands/Requirements:

• Ability to work occasional additional hours and some evenings and weekends
• Ability to work independently in-office and remotely as needed 

Application Process:

Please submit your resumé and a letter of interest that includes: a) your reasons for applying, b) your work experience as related to the Data Services Analyst position, and c) a short description of how you connect to the mission of the institution. 

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We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard for race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to antiracism, anti-oppression, and intercultural competence and seek employees with those same commitments.