Stones River is seeking a Customer Care Representative to join our team! This position is responsible for assisting internal and external customers by providing service and billing information to both.

Responsibilities:

• Incoming and Outgoing Phone calls
• Processing of customer service requests
• Updating customer portals
• Working with Stones River Service Coordinators and notifying customers of service dates
• Uploading documentation to customer portals as well as accounting/work order system
• Data entry

?Qualifications:

• Must be detail oriented
• Must have a working knowledge of Excel and Microsoft Office
• Must have at least 3 years of service customer care experience

We provide:

• Excellent career advancement opportunities
• In-house training
• A career with a rapidly growing company in a rapidly growing market

Compensation:

• Hourly to start with opportunities for growth
• Medical, dental & vision
• Life Insurance Benefit
• Paid Holidays
• Vacation
• 401K Match
• Sign-On/Referral Bonus after 90 days

TLC Investments LLC DBA Stones River Electric is an equal opportunity employer.

Unsolicited submissions or outreach from third-party agencies or recruiters will not be considered. We will engage only with approved recruiting partners who have an active, written agreement with our organization for this specific position.