The Supply Chain Manager will have overall responsibility for supervising the process of sourcing and purchasing essential materials for Suzy’s operations. Reporting directly to the Chief Strategy Officer, the Supply Chain Manager’s duties include researching raw materials suppliers and comparing costs, negotiating purchase agreements, requesting, and maintaining food safety documentation, and developing inventory controls to identify demand for new materials.

RESPONSIBILITIES

· Source potential suppliers, supplier management and conduct successful contract negotiations for food and other related categories.

· Understands all product offerings, packaging, and pricing.

· Monitor compliance of supplier contracts, pricing agreements, specifications, onboarding documents and all related activities.

· Order inventory from vendors and secure shipment arrival times.

· Identify gaps in product categories; work to find new vendors/products available.

· Conducting research on potential products, and vendors, and comparing price and quality to ensure the best deal.

· Daily inventory checks to place orders for refilling stock.

· Weekly inventory audits.

· Inspecting purchased products upon delivery and reporting any issues in a timely manner.

· Updating all records of purchased products.

· Help manage and support daily logistics including daily transfers and customer shipments from multiple off-site warehouses.

· Assist various teams (Accounting, HR, Sales, Customer Service, Operations, Warehouse, Inventory) with daily tasks and projects"

· Create physical vendor check-in flow.

· Establish and implement vendor check-in times.

· Communicate with vendors on delivery days with issues, exceptions, etc.…

· Manage vendor issues log and reconciliations.

· Handle supplier non-conformances and issue Supplier Corrective Action Reports (SCARs).

· Onboard new vendors into program.

· Manage Vendor Agreement for the pre-order market.

· Assist different types and sizes of vendors, and address challenges with each.

· Review vendor listings and identify/correct any misleading or mislabeled information.

· Enforce basic food safety and sanitation procedures.

· Perform other duties and projects as assigned.

QUALIFICATIONS

Education: 

BS degree in Supply Chain and/or Management.

Experience and/or Training: 

Food manufacturing experience with at least 3-5 years of experience in a commercial food or bakery plant or restaurant leadership role with increasing managerial responsibilities 

Skills and Knowledge:

· Basic math skills/proficiency required.

· Proficient with computers (MS Office) and basic office technologies.

· Must communicate via email, utilize the Internet & ERP (Enterprise Resource Planning) software programs. 

· Ability to communicate in a professional manner.

· Superior organizational skills.

· Ability to work as a contributing member within the team.

SUPERVISORY RESPONSIBILITIES

Directly manages the Jr. Buyer position.

ADDITIONAL REQUIREMENTS & PERFORMANCE EXPECTATIONS

· Accessible and responsive to the Operational needs and concerns of management.

· Superior quality, accuracy, timeliness, reliability, and thoroughness of work performed.

· Ability to gain the trust and respect of the CEO, management and employees.

· Ability to communicate effectively and develop good working relationships with employees, customers, vendors, lenders, investors, and the community at large; ability to work with and through others is essential to accomplish goals and objectives of the Company. 

· Exercise good, fair, well-rounded judgment when dealing with employees, customers and the vendors; address problems and issues quickly for resolution. Generally, work well with others.

· Plan, organize, direct and control work effectively; work effectively under pressure and time deadlines; analyze problems, propose reasonable solutions, make logical decisions, carry out decisions made, and follow-up with feedback where appropriate. 

· Demonstrate high capacity for problem solving organizational, and analytical skills. 

· Manage several projects and tasks simultaneously.

· Write clearly and understandably, communicating professionally. 

· Efficiently and accurately maintain data. Show competency using a variety of computer software, technology, and media to produce reports and correspondence, making presentations to groups such as management and customers and employees.

· Overnight travel may be required.

BEHAVIORAL REQUIREMENTS

As part of a team-based work environment, the Supply Chain Manager must be able to demonstrate the following Job competencies:

· Team Orientation – Shows skill and ease at working in groups; works with others to achieve better results and forges close working relationships and alliances to get things done; is quick to cooperate versus expecting others to bend to his/her wishes; supports joint ownership and shared recognition for results; recognizes advantages of group participation in planning and problem solving.

· Attention to Detail – Committed to exactness and precision in task completion; identifies, pays attention to, and works to understand details; thorough and consistent in following up at detail level; seeks to become expert in disciplines related to adopted career path to ensure quality and precision in work; takes pride in knowledge base and level of expertise.

· Takes Personal Responsibility in Individual Contributor Role – Demonstrates attitude and commitment to take personal responsibility for results, even when in team environment with no authority over others; will step up to fill gaps so results can be assured; avoids excuses as explanations or defending/justifying negative but preventable outcomes.

· Practical Intelligence – Absorbs new information quickly and is comfortable dealing with abstract concepts and relationships; relates new information to previously acquired knowledge to expand and refine frame of reference; enjoys learning and expanding breadth and depth of understanding on variety of subjects.

· Reliability/Dependability – Responds to internal customer needs, questions, and concerns in accurate and timely manner. Follows-through on commitments, assignments, and tasks; is at work when scheduled; takes timely breaks/lunches; uses work time wisely.

· Adaptability – Has ability to focus on the benefits of change and see it as positive; approaches change or newness in constructive, objective manner, views change as learning opportunity; able to deal with frequent change, delays, or unexpected events.

· Positive Working Relationships – Listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; shares information and knowledge; demonstrates a high level of integrity and honesty.

ENVIRONMENT/PHYSICAL DEMANDS

· Work is performed largely in an office environment. Hours of work will generally be during regular business hours with a minimum of 40 hours per week. There will be some variation in work hours due to employee shift schedules, special projects, deadlines, and other concerns. 

· Operations may require exposure to cold coolers and freezers for variable periods of time.

· May be exposed to loud noise for periods of time. Ear plugs are available.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in this role. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential responsibilities to fulfill the requirements of the position.