Scope: We are seeking a Christ-loving, compassionate, pro-life individual to support the call center team in fielding calls from abortion-minded women. Utilize your skills and life to increase your service to Jesus Christ by working alongside us in saving babies and souls.
Report: Contact Center Director (Remote)
Location: Remote
A Little About Us: PreBorn! is a national grant-maker exclusively for pregnancy clinics across the U.S. (and a few beyond)! We empower clinics through providing training, consultation, and equipment to help rescue babies and bring mothers and their families to the saving knowledge of Christ.
We are a God-centered and God-directed non-profit that seeks to operate with excellence, efficiency, and innovation. We are a diverse family with people from all different backgrounds united through our love for Christ and our love for life.
Character Qualities:
· Integrous Integrous
· Adaptable Adaptable
· Teachable Teachable
· Organized Organized
· · Compassion-Hearted
· Multitasker Multitasker
· · Clear Communicator
· · Active Listener
Duties:
· · Answer and redirect call from abortion-minded individuals
· · Utilize in-house booking platform to schedule clients
· · Utilize CTM phone system for receiving and responding to calls, texts and emails
· · Communicate with local centers, as needed, to ensure the smooth booking of appointments
· · All other duties as assigned by the Contact Center Director
Benefits: (Full time only)
· · Health Insurance
· · 401K matching
· · Paid vacation
· Paid holidays
Qualifications:
· · Personal, growing relationship with Jesus Christ
· · Agreement with, and adherence to, PreBorn!’s Statement of Faith and Code of Christian Conduct
· · 100% pro-life
· Willingness to intercede before God for the ministry of PreBorn!
· Access to high-speed internet
· A quiet space to take calls without interruptions and/or background noise
· · Experience in pregnancy crisis centers - Strongly preferred
· Experience and confidence in taking and redirecting phone calls from abortion-minded individuals
· Ability to handle high volume, high-stress phone calls with calm and efficacy
· · Multi-tasker handling multiple platforms at one time
· · Proficient verbal and written communication skills
· · Bi-Lingual in Spanish and English