OVERVIEW

The Data Entry Specialist is responsible for transferring paper data formats into electronic formats or database systems. This role requires innovative solutions for the development, validation, and preparation of data and information based on the understanding of business needs and application of knowledge and data flow in support of the SVdP mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Data Entry

• Serves as a trusted resource for collecting and interpreting confidential program services data
• Inputs client data into Excel, Access and other electronic formats (creating new files or updating existing files); verifies data entry to source document
• Maximizes office productivity through proficient use of appropriate software applications
• Prepares activity reports from database or electronic files as needed
• Performs regular backups of data storage
• Performs mailing and filing duties as needed
• Maintains good working relationships with coworkers
• Maintains accurate, organized work records, documents and files
• Maintains strict confidentiality
• Adheres to all SVdP policies, procedures and guidelines

Program Support

• Assists with supporting the workload of teammates as needed
• Responds to telephone calls for assistance from clients, directs calls to appropriate Conferences, or directs them to internal staff support as appropriate
• Assists Director of Vincentian Programs to evaluate performance of all programs, recommend and implement changes when necessary
• Periodically does home visits as appropriate to improve service, communication and friendship

Organization Mission and Policies:

• Supports and demonstrates excellent customer assistance by following the SVdP Customer Service Motto to “Valuable Customers with Distinction and Purpose” which defines “our valuable customers” as both internal and external; i.e. co-workers, neighbors, donators, vendors, organizational contacts and thrift store consumers.

EDUCATION, CERTIFICATIONS AND EXPERIENCE

• High school diploma or general education degree (GED)
• Minimum two (2) years related experience and/or training; or equivalent combination of education and experience
• 10-key experience, 8,000 minimum, 10,000 ksph preferred

SKILLS AND ABILITIES REQUIREMENTS

Knowledge of:

• MS Windows (Intermediate level)
• Electronic database systems (Intermediate level)
• Office equipment, computer hardware and peripheral devices (Intermediate level)

Skills and Abilities:

• Oral and written communication to wide and varied audiences
• Taking initiative, planning, organizing and setting priorities to accomplish work activities
• Manage projects within a team
• Work in a highly organized, thorough, and detail-oriented manner
• Attention to detail
• Customer service

Physical:

• Occasionally lift and/or move up to 10 pounds
• Regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; talk or hear
• Occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.