Optometry Benefits Verification Specialist
Murfreesboro
Description


ExcelHealth Group is seeking a highly organized and detail-oriented Benefits Verification Specialist to join our team in an in-person capacity. This role is well suited for a healthcare administrative professional who understands the importance of accuracy, timely communication, and proactive follow-through in supporting a seamless patient experience.


What You’ll Do

• Verify patient eligibility, insurance benefits, plan details, and coverage requirements with accuracy and timeliness.

• Determine prior authorization, referral, and documentation requirements before services are scheduled or delivered.

• Communicate professionally with payers, patients, providers, and internal teams to clarify coverage, resolve questions, and prevent avoidable delays.

• Maintain thorough documentation of verification outcomes, authorization numbers, payer communications, and patient responsibility information within designated systems.

• Partner with billing, scheduling, and operations teams to support clean handoffs, reduce denials, and improve the overall patient access process.

• Monitor outstanding items, follow up consistently, and escalate complex issues as appropriate.

What We’re Looking For

• Previous experience in insurance verification, eligibility review, prior authorization, patient access, medical billing, credentialing, or healthcare administration is preferred.

• Exceptional attention to detail, organization, and ability to manage multiple priorities in a fast-paced environment.

• Proficiency with payer portals, electronic health records, practice management systems, spreadsheets, and related digital tools.

• Excellent verbal and written communication skills, with the ability to interact professionally by phone, email, and in person.

• A proactive, solution-oriented approach with strong follow-through and sound judgment.

• High school diploma or equivalent required; additional coursework or experience in healthcare administration is a plus.


Why Join ExcelHealth Group?

• Join a growing healthcare organization committed to improving access, coordination, and service quality.

• Work within a collaborative, professional team environment that values accuracy, accountability, and initiative.

• Contribute directly to patient access, provider workflows, and revenue-cycle performance.

• Develop valuable experience across healthcare operations, payer processes, and patient support functions.

• Be part of an in-person workplace that encourages communication, teamwork, and hands-on collaboration.


Requirements

  

What We’re Looking For

· Previous experience in insurance verification, eligibility review, prior authorization, patient access, medical billing, credentialing, or healthcare administration is preferred.

· Exceptional attention to detail, organization, and ability to manage multiple priorities in a fast-paced environment.

· Proficiency with payer portals, electronic health records, practice management systems, spreadsheets, and related digital tools.

· Excellent verbal and written communication skills, with the ability to interact professionally by phone, email, and in person.

· A proactive, solution-oriented approach with strong follow-through and sound judgment.

· High school diploma or equivalent required; additional coursework or experience in healthcare administration is a plus.


Why Join ExcelHealth Group?

· Join a growing healthcare organization committed to improving access, coordination, and service quality.

· Work within a collaborative, professional team environment that values accuracy, accountability, and initiative.

· Contribute directly to patient access, provider workflows, and revenue-cycle performance.

· Develop valuable experience across healthcare operations, payer processes, and patient support functions.

· Be part of an in-person workplace that encourages communication, teamwork, and hands-on collaboration.


Apply Today

If you are a dependable, detail-focused professional who is ready to make a meaningful impact in healthcare operations, we invite you to apply. Join ExcelHealth Group as a Benefits Verification Specialist and help ensure patients, providers, and internal teams have the information they need to move forward with confidence.

Salary Description
55000