Description
- Present proposals of residential HVAC, IAQ (Indoor Air Quality) and water heater products and services to new and established customers.
- Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
- Create relationships with prospective customer and referral as well initiating calls to generate sales
- Work collaboratively with team members, onsite and internal, to promote and ensure a 100°/o customer satisfaction experience.
- Remain up to date on the latest industry trends, service methods, systems, and technology available within the market and the business.
Requirements
- Prior sales experience, with a preference for experience with direct selling to consumers [i.e. HVAC/Construction Sales, Car Sales
- Strong selling and business-development skills.
- Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
- Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements.
- Able to work both independently and as part of a team.