Residential Advisor - Substitute ON CALL
Long Beach, CA

This position is an on-call position and work is on an as-needed basis. Responsible for a paraprofessional level of student support and performance duties necessary for an orderly operation of the Dormitory Program. Must be available to work any shift and day of the week due to a 24/7 operation.

• Provides substitute and/or call-in services of a residential advisor. 

• Ensures orderly, clean living conditions by scheduling and supervising, and participating in dorm clean up and submitting repair requests. 

• Provides supervision for the cafeteria, laundry, special activities (on and off Center), and other areas of the program as scheduled or assigned. 

• Identifies and assists students in handling special problems and conducts dormitory meetings. 

• Maintains individual records for each student that contains, at a minimum, basic identifying information, including emergency contacts, and written parental consent (minors) for weekend passes to approved destinations. Such records shall be readily accessible to other dormitory staff. 

• Assists students in developing long- and short-term personal and independent living goals and documents the same on the students’ PCDP. 

• Participates in the timely evaluation of student progress and updates PCPD goals when students are not meeting CSS expectations. 

• Maintains communication with students’ counselors, instructors, and other staff members. 

• Attends staff in-service training sessions and other training or meetings as directed. 

• Establishes a close working relationship with students, dealing justly and impartially regardless of their ability, achievement or background, and works to motivate them toward goals. 

• Initiates and directs dormitory programs, utilizing Center services and activities to benefit students. 

• Follows all non-health standing orders. 

• Transports students to various activities and events as needed. 

• Maintains an environment wherein students and staff feel safe and secure.

• Maintains logbooks as directed and authorized that show activity during shift. 

• Ensures case notes and other entries in CIS are accurate and up-to-date. Secures student's personal property/items when a student is absent for 24 hours; all items are to be placed in property and logged. 

• Submits timesheets according to center policy. 

• Assists and trains student leaders per center policy. 

• Participates in intramural programs. 

• Ensures students meet their evening schedule.

• Provides support for safety and security in the center. 

• Ensures that buildings are secure and clean at all times. 

• Conducts periodic checks and maintains order and discipline in his/her assigned dorm. 

• Works towards meeting performance management goals. 

• Follows the CDSS plan and Standards of Conduct system. 

• Complies with all DOL guidelines, OFCCP regulations, Job Corps notices and bulletins, and Center policies and procedures. 

• Maintains good housekeeping in all areas and complies with safety practices. 

• Participates in regular staff meetings. 

• Models, mentors, and monitors appropriate career success skills. 

• Helps students become more employable through continuous reinforcement of independent living skills. 

• Participates in PRH mandated staff training. Failure to participate may result in disciplinary action up to and including termination. 

• Performs other duties as assigned.


Effective Communication

• Presents information both clearly and concisely and regularly confirms the correct interpretation of information.

• Very high standard of communication skills both written and verbal for the presentation of facts and ideas. 

• Shows professional non-verbal body language and actively listens to others.  

Organization of Work

• Action-oriented. Demonstrates the ability to handle several projects simultaneously with decision making, flexibility, and problem-solving. 

• Implements the key principles of time management, task allocation, and priority assignment in addition to personal organization.

• Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency.

• Continually seek ways to improve employment service provided via the development of professional skills and personal growth.


• Demonstrates professional interpersonal skills when interacting with others. Abides by The Bizzell Group's Healthy Workplace Environment policy.

• Acts as a team player and builds professional relationships with coworkers to achieve goals.

Leadership & Management

• Ability to exceptionally manage and lead staff from diverse backgrounds. 

• Committed to investing in and developing staff and positioning them to succeed. 

• Mission-oriented and possesses a strategic vision.

• Motivates staff and provides coaching and/or feedback when needed.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.  

Proficiency with advanced Microsoft Office applications including Word, PowerPoint, Outlook, and Excel.

Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.

Ability to develop and maintain professional and collaborative relationships with students. 

Knowledge of residential living and dormitory procedures and practices. 

High level of communication, interpersonal, and organization skills.


Minimum one year working with youth or related experience and/or training.


A high school diploma or equivalent is required.  Associate’s Degree in a human services field such as Social Work, Psychology, Sociology, Counseling, or related fields is preferred.

Certificates, Licenses, Registrations

Valid State Driver’s License.