Greenville Central Office Manager
Description

Office Manager Duties

  • Ensure that Greenville Central is responsive, friendly and courteous toward students, prospective students, parents, and employees in other offices.  
  • Graciously serve students and College employees who walk-in or call the office.
  • Sort and deliver office mail (may oversee student worker to complete task).
  • Answer and redirect (as necessary) emails and phone calls.
  • Will need to be familiar with College policies, including payments, withdrawals and refunds; academics; and institutional, state, and federal financial aid policies.
  • Be available to assist with weekend events such as New Student Orientation and Commencement, Panther Registration Days, etc..
  • Other duties as assigned.


Student Accounts Office Duties

  • Assist the College’s Cashier with all duties as needed; including receipting, check cashing, and transportation as needed.
  • Assists the Director of Student Account Services with questions/needs of current students and their parents.  
  • Assists the Director of Student Accounts with monthly reconciliations as needed.  
  • Process all CashNet transaction batches in EX.
  • Process Student Accounts journal entries within EX as needed.
  • Review ECSI updates and correspondence for accuracy.
  • Assist the College’s Collections Supervisor with former student accounts.  This includes telephone, e-mail and written communication with former students and their families, collection agencies, lawyers, and our external billing service personnel.  In many cases this involves communicating with individuals who are extremely emotional about their financial situation.  


Records Office Duties

  • Fulfill transcript orders.
  • Enter course adjustments (add/drop/withdraw requests) as necessary.
  • Enter Declaration/Change of Major forms.
  • Process immediate and end of term withdrawals.
  • Notify the Student Accounts Office of all changes and/or additions that affect the student’s bill.
  • Process all requests for enrollment verifications.
  • Oversee room reservations. 



Financial Aid Office Duties

  • Check in to PowerFaids all forms and documents received from students/parents. 
  • Answer Greenville Central (walk-in) student inquiries related to awards and eligibility (Such as: loan adjustments, alternative loan borrowing, external study programs, requests for additional aid, enrollment changes that affect the award, withdrawal, missing documents, etc.)
  • Assist students completing online documents/applications (FAFSA, Verification Worksheet, Request for Additional Aid, Loan Entrance Counseling/MPN, etc.).
  • Assist with Donor Thank You Project preparations.
  • Projects assigned by the Financial Aid Director.


Requirements

Skills

  • Must be organized, detailed, timely, friendly, and confidential.
  • Excellent verbal and written communication skills with internal and external contacts.
  • Respectful to the Christian faith.
  • Works well independently, and as a team player.
  • Ability to supervise student workers.
  • A working knowledge of software applications, including but not limited to, Excel, Word.
  • Ability to function in a fast paced environment.  Multi-tasking skills are essential.


Education

  • A minimum of two college years completed.  Bachelor’s degree preferred, but not required.

About Greenville University:

The university is located 50 miles east of St. Louis in an attractive residential community of approximately 7,000 people. Greenville University was founded in 1892 and is affiliated with the Free Methodist Church, yet draws students from 40+ denominations. For additional information, please visit our website: www.greenville.edu


Compliance with University Standards. All Greenville University employees acknowledge the unique Wesleyan, evangelical, and Protestant mission of the University, a community in which Christian faith is of central importance. Employees agree to promote the University's Mission (as set out in the Mission Statement); its Philosophy of Education and GC Student Learning Outcomes, support its Theological Assumptions and comply with the behavioral aspects of the Lifestyle Statement (collectively, the University Standards).


It is the policy of Greenville University not to discriminate on the basis of age, color, ethnic or national origin, disability, race, gender or prior military service in its educational programs, admissions or employment policies. Greenville University is committed to an environment of cultural and ethnic diversity; women and minorities are encouraged to apply.



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