Assist our Information Technology team by providing hardware and software support for the organization. Cover basic helpdesk duties as well as increasing levels (as appropriate) of network and server support/installation.

DUTIES

• Assist with all hardware/software issues
• Maintain printers/copiers
• Maintain audio/visual systems

Participates and provides input on various Association-wide activities which may include:

• Actively contributing to efforts to achieve donor growth goal.
• Providing on-site event support for Board and Leadership Council Meetings.
• Participation on internal event and task committees.
• Participation in Association events including, but not limited to, All-Aggie Grad Party, Ring Delivery, Reunions, Distinguished Alumni Gala and Game Day events, as needed.
• Represents The Association as needed at events.

Serves as an ambassador for The Association by meeting Team Expectations; supporting The Association’s fundraising, branding, and communications efforts; and fostering relationships with former students, current students, parents, faculty, staff and friends of Texas A&M. Occasional other duties as assigned.

SUPERVISION

Received: Director of Information Technology.

Given: None.

EDUCATION

Required: Current student at Texas A&M University or Blinn. Must have more than one semester remaining before graduation

Preferred: Student majoring in computer-related field

EXPERIENCE

Required: Requires experience with PC (Windows XP and 7) and/or network troubleshooting.

Preferred: Network/security theory, Microsoft Office, Mac OSX, Exchange/Outlook, any Adobe product, Active Directory, Oracle, mySQL, Windows Server OSes, SuSE Linux.

SKILLS

Required: Must have strong writing skills, along with friendly, customer-focused attitude and be organized and detail-oriented. Excellent verbal and written communication skills required.

Preferred: Programming skills a plus.

PHYSICAL REQUIREMENTS

Required: Ability to operate a keyboard. Frequent use of a computer monitor is required.